OLX Event Form email to guests

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Becky Riley
Becky Riley ✭
Seventh Anniversary Photogenic First Reply
in Blackbaud Raiser's Edge NXT®: General Discussion

I have created an event form in OLX, but wondering how an email is automatically sent to the ticket holders, not just the registrant. For example, X company registers for an event and with their registration they get 2 tickets. One is for Joe and one is for Jane. I would like Joe and Jane to get the email receipt, but currently, only X company does. Is there something that I am missing or a work around that you guys have used?

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  • Heather MacKenzie
    Heather MacKenzie ✭
    Tenth Anniversary Facilitator 4 Name Dropper Photogenic

    Last time I had this situation was a few years ago now, so hopefully it's been updated since then and somebody knows.

    We had to run a participant query, and then upload that list to OLX to send the email separately. There was no way, at that time anyway, to email the ticket holders along with the purchaser.

  • Becky Riley
    Becky Riley ✭
    Seventh Anniversary Photogenic First Reply

    Thank you Heather.

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