Why are my images visible in Firefox but not Internet Explorer?

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Laura rattan
Laura rattan
Ancient Membership 10 Comments Facilitator Level 2 Inquirer Level 2
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

If an image is saved with the color mode CMYK instead of the IE firendly RGB, you will get a red X in a box instead of an image. CMYK was designed more for print work and Internet Explorer (IE) has problems rendering these images no matter what version you have.

The solution: Open the images in your photo editor software and save them in the RGB mode.

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  • Adrian Cotter
    Adrian Cotter
    Ancient Membership 100 Comments Facilitator Level 3 Praiser Level 1

    Another typical thing like this is when JPGs are saved at a resolution higher than 72ppi. This often comes from using photoshop "Save as" instead of "Save for web"

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