new employee query tasks

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I am new to Raiser's Edge, and my position in University Advancement, and my primary responsibility will be queries, exports, and overall database clean up. Any suggestions on queries I can write/run to find areas for clean up? I have done "no gender" and "email-2 marked as primary". Just looking at ways to learn. Thanks!

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  • JoAnn Strommen
    JoAnn Strommen Community All-Star
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    Welcome Melissa Hughes to your position and BB Community!


    If you search the forums for words like data management, maintenance, data integrity etc you should find a number of posts where users have listed many, many queries that they use.

    A number of them are looking for blank fields like title (if you use/require), city, state, zip, country, primary addressee/salutation, constituent code,

    There are also some BB webinars/trainings on database maintenance.


    Just a note. I started here over a year ago and would have jumped right in and made changes like you noted for email. Be sure to know your orgs data entry procedures/policies. For us Email 2 may be their primary. It was added to the record as a second valid email that constituent indicted it was preferred. The process here was/is not to change existing Email to Email 2 and put new email in as Email. I would have really messed things up.

    Also know what your orgs policy is on entering gender. In today's culture many orgs are not presuming gender based on name/title but only entering when provided data. What does your org do? Just some thoughts.
  • Welcome to your new position! Ditto what JoAnn Strommen‍ said, plus a few of my other thoughts.


    If you haven't already, I'd browse through all the tables first. Maintaining clean tables is essential to a clean database, in my opinion, and this may also lead to queries you'll want to build to find records that needs cleanup. For instance, when I started with my current database 6 months ago, I found that Spouse names were being kept in a attribute at some point in the past, which is not what we want for our database, and where the bulk of them are in the Relationships. So I built a query and have been working my way through, by descending last gift given, and fixing them. 1500 to start with, down to 300ish now.


    Check out your duplicate constituent report too.


    I also query for blank dates where applicable (for me, this is in addresses, relationships, and constituent codes, also campaigns, appeals and funds), blank countries in addresses, blank mandatory fields, and if addressees/salutations are editable.
  • Hi Melissa You can can contact me directly for a list of cleaning up queries. Cheers, Lena
  • Melissa, I'm sure you've gotten a ton of great query ideas from the three awesome ladies before me. Since you are in University, be sure to also check out your alumni records. Make sure they all have class years, start and end dates, graduate/nongraduate statuses, and the like. When I came on board, that area was nowhere on my radar, and so it was a huge mess when the day came that our Development department was tasked with creating an alumni directory. Yikes.


    As Heather suggested, look at your tables for incorrect table entries. It's very common for people to mis-type an appeal name or title, and then accidentally add that to the existing table. I found words like "Susan" in our Titles table, as well as duplicate appeals. (Which is a mess, because as far as I know there is no "Merge Appeals" option.)


    Lastly, in addition to missing or incorrect fields, look for items that you want to add for better data maintenance. I added a required "Donor Source" attribute, as well as a "Deceased info Source", "DNS Source", and "Append Source" attributes, each with corresponding Description tables and dates, to better track the consistency of our data sources and maintenance plans. These fields allow us to track our demographics, verify the accuracy of biographical data, and better document our permissions information. I can run a list instantly on how many donors came on board last year from events, acquisition mailings, college outreach, online gifts, and peer-to-peer sources, along with their respective retention rates and gift levels -- which helps inform us on better appeal segmentation and welcome program design -- all because of one added attribute.
  • Hi Melissa and Welcome! We found it helpful to create a specific folder (Record Cleanup) in Query to house all those cleanup projects we came across. As you might find, some are bigger projects than others. Some of ours include Blank Addresses, Gender unknown, Titles, Deceased, etc. Tables as previously mentioned is also a great place to start.


    Please feel free to reach out if I can help in anyway.
  • Our previous database was a mess, so we started even more basic. I ran queries for "&" in first name since many spouses were not entered as relationships. Had to repeat for "and".... I also had to run "UK", "unknown", "none" etc on address lines and cities in order to check the no valid address boxes (really frustrating running mail merges only to find out someone lived on Unknown St. in Unknown city!); also ran queries on constituent codes and found many Orgs in Individual accounts. Those were fun, too. First name: National with last name Bank for example. As you start, you will think of so many more. Be patient. Data clean up is LOOOONG but makes maintenance so much easier.

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