Find constituents who share an e-mail address

If you have access to Tasks (under Data Management), you can run the Duplicate Finder task, as described at http://help.convio.net/site/PageServer?pagename=Admin_Task_Administration#Working_with_DuplicateFinder_Task. If you do not have access to Tasks, talk to your Account Manager to get access.

Sally Heaven:

Hi Tracy - yes, you can do this by configuring a Duplicate Finder task to run.  Here's how:

Data Management --> Tasks --> Task List --> Create a New Task

Select a Task Type - choose "Duplicate Finder."

Name the Task and fill in the description (I recommend you include the world 'duplicate' in the name so you can find this task easily later on).

Choose "Same E-mail Address" and "Don't Match on Name/Address."

The Task will show up in your Task List.  Click "Run."

The Task will create a Group that is named whatever you named your Task.  You can find that Group and then use it for an export, Mail Merge file, or query.

Note:  Convio only allows one Duplicate Finder task.  If you have a duplicate finder Task already created you'll get a message telling you so.  Then you should be able to find it in your Task List and then Run it, and find the corresponding Group.

Noah's too fast for me!