Manage PageServer???

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Sam Granato
Sam Granato
Ancient Membership 10 Comments Photogenic Facilitator Level 2
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

This may or may not be a CMS question but rather a eCRM one.  When one logs-out of our website they are redirected to www.yoursite.com/site/PageServer --I see this page in pagebuilder, but when trying to change wrappers I have to rename the file name and removes the log-out page to a "page cannot be found".  Is there anywhere in CMS or eCRM where I can manage the PageServer?  Honestly my ideal way would be if a person logs out of our website I would like them to be redirected to the website or a custom url not a pagebuilder page.   Any suggestions?

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  • Jim Drey
    Jim Drey
    Ancient Membership 10 Comments Photogenic Facilitator Level 3

    Here's what we did:

    On CRM side, open up PageBuilder. Create a new version of the "homepage" page. Remove all elements except a single HTML element. Disable WYSIWYG and make the element's contents the following:

    <script type="text/javascript">

    window.location = "http://www.yoursite.org/urlalias"

    </script>

    Replace yoursite.org with your CMS URL and urlalias with a URL alias you've selected for this purpose.

    Now, set that URL alias to redirect to your preferred logout destination page.

  • Noah Cooper
    Noah Cooper
    Ancient Membership 1000 Comments 100 Likes Photogenic
    Jim Drey:

    Here's what we did:

    On CRM side, open up PageBuilder. Create a new version of the "homepage" page. Remove all elements except a single HTML element. Disable WYSIWYG and make the element's contents the following:

    <script type="text/javascript">

    window.location = "http://www.yoursite.org/urlalias"

    </script>

    Replace yoursite.org with your CMS URL and urlalias with a URL alias you've selected for this purpose.

    Now, set that URL alias to redirect to your preferred logout destination page.

    There is a Site Option which controls what the homepage is. If you contact Convio Support, they can change the homepage to a URL other than the PageBuilder page homepage.

  • Sam Granato
    Sam Granato
    Ancient Membership 10 Comments Photogenic Facilitator Level 2
    Jim Drey:

    Here's what we did:

    On CRM side, open up PageBuilder. Create a new version of the "homepage" page. Remove all elements except a single HTML element. Disable WYSIWYG and make the element's contents the following:

    <script type="text/javascript">

    window.location = "http://www.yoursite.org/urlalias"

    </script>

    Replace yoursite.org with your CMS URL and urlalias with a URL alias you've selected for this purpose.

    Now, set that URL alias to redirect to your preferred logout destination page.

    Thanks for your help! Worked great!

  • Noah Cooper
    Noah Cooper
    Ancient Membership 1000 Comments 100 Likes Photogenic
    Noah Cooper:

    There is a Site Option which controls what the homepage is. If you contact Convio Support, they can change the homepage to a URL other than the PageBuilder page homepage.

    Also note that on the logout link, you can pass the URL where you want a constituent to be taken after their logout is complete, like:



    http://www.foo.org/site/UserLogin?logout=&NEXTURL=]

    The Site Option I previously referenced is only used in the event no NEXTURL is passed.

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