Changing the fields in the E-Mail Notifications after making a donation

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Richard Wachtel
Richard Wachtel
Ancient Membership 10 Comments Facilitator Level 2
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

I was wondering if anyone knows how to add/change fields in the e-mail notifications that are sent after a donation has been made... any guidance would be extremely helpful.

Richard

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  • Paul
    Paul
    Ancient Membership First Comment Facilitator Level 1

    Hi Richard,

    If you are referring to the notifications sent to the donor, those forms can be modified, depending on what your need is, in two places:

    1) Setup -> Autoresponder Center -> Application Autoresponder ->



    This will allow you to modify the actual form that is sent

    2) Setup -> Product Configuration -> Donations (via drop-down menu)

    This will allow you to make fine-grain adjustments at the field/database level

    Hope this is in the ballpark,

    Paul

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