Online Express not in Left Menue
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We have Online Express, but it is not showing in a user's left hand menu. What do we need to do to add it to her menu? I haven't been able to find customizations for that menu, so I'm not sure where to look.
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If you are self-hosted, you will need to download a direct link to her workstation. You can find links to the resource pages at this Knowledgebase article: https://kb.blackbaud.com/knowledgebase/Article/68494 The article also refers steps if you are cloud-hosted. Hope this helps!1
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Oh, also, make sure that the user's security group is included in the allowed user groups in Online Express's settings, as below. ?
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