Requesting constituents to update their contact details

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Andrew MacKay
Andrew MacKay
Ancient Membership 10 Comments Photogenic
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

Hi, We want to send out an email asking constituents to review and update their contact information that we have on file for them.  What's the best way to do this?

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  • Andrew MacKay
    Andrew MacKay
    Ancient Membership 10 Comments Photogenic

    I think what I'll  probably end up doing is displaying some of their contact details in the body of an email campaign message, and provide a link to the ConsProfileUser page where they can log in and make any changes.  I'm guessing this is the most direct way of doing it, although if anyone knows of a more streamlined way let me know.  Thanks,

    Andrew

  • Brian Mucha
    Brian Mucha
    Ancient Membership 2500 Comments 250 Likes Name Dropper
    Andrew MacKay:

    I think what I'll  probably end up doing is displaying some of their contact details in the body of an email campaign message, and provide a link to the ConsProfileUser page where they can log in and make any changes.  I'm guessing this is the most direct way of doing it, although if anyone knows of a more streamlined way let me know.  Thanks,

    Andrew

    That's a pretty good idea. I wonder if you can even make a conditional to include that block if the profile hasn't been updated in XX days.

    Regards, Brian

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