Formatting Links Posted on Facebook

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Amina Temkin
Amina Temkin
Ancient Membership First Comment Facilitator Level 1
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

I am wondering if there is anything I can do in PageBuilder to format links that I post on Facebook. For some reason when I post a link from my site on Facebook, Facebook auto-detects the footer of my website for the link description. I don't know why this is happening. I know that I can manually change the description but I was wondering if there was anything I could do in Convio/PageBuilder to fix this issue. 

Any information or advice anyone has to offer would be much appreciated!

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  • Adrian Cotter
    Adrian Cotter
    Ancient Membership 100 Comments Facilitator Level 3 Praiser Level 1

    Hey Amina,

    Could you post a link to one of your pages? I admit that the way facebook picks up information is often a mystery to me. So I'd be curious to see if there is any HTML reason for what is going on with your pages.

    Adrian

  • Amina Temkin
    Amina Temkin
    Ancient Membership First Comment Facilitator Level 1
    Adrian Cotter:

    Hey Amina,

    Could you post a link to one of your pages? I admit that the way facebook picks up information is often a mystery to me. So I'd be curious to see if there is any HTML reason for what is going on with your pages.

    Adrian

    Sure Adrian!

    http://www.pathfind.org/site/PageServer?pagename=WhatWeDo_Safe_Motherhood

    I'd love to hear any insights you have as to why this may be happening.

    Thanks for replying,

    Amina

  • Adrian Cotter
    Adrian Cotter
    Ancient Membership 100 Comments Facilitator Level 3 Praiser Level 1
    Amina Temkin:

    Sure Adrian!

    http://www.pathfind.org/site/PageServer?pagename=WhatWeDo_Safe_Motherhood

    I'd love to hear any insights you have as to why this may be happening.

    Thanks for replying,

    Amina

    Amina,

    The short story is that the footer content is nested in less HTML than the content in the body. I stripped out a bunch as a test, and facebook brought back much better results.

    There's a lot of tables in the HTML and a good portion of extraneous code: there's DIVs providing structure and tables, a table appears in your header from some reason, and there's a fair amount of code inherited from a Word doc, etc. HTML creep can be hard to manage, I know!

    Much of this probably actually has no bearing on the facebook sharing problem, but it is probably worth your organization cleaning up the basic template for the website.

    Adrian

  • Amina Temkin
    Amina Temkin
    Ancient Membership First Comment Facilitator Level 1
    Adrian Cotter:

    Amina,

    The short story is that the footer content is nested in less HTML than the content in the body. I stripped out a bunch as a test, and facebook brought back much better results.

    There's a lot of tables in the HTML and a good portion of extraneous code: there's DIVs providing structure and tables, a table appears in your header from some reason, and there's a fair amount of code inherited from a Word doc, etc. HTML creep can be hard to manage, I know!

    Much of this probably actually has no bearing on the facebook sharing problem, but it is probably worth your organization cleaning up the basic template for the website.

    Adrian

    Thank you so much for taking the time to look into it! I will definitely try to clean up the HTML a bit and see if that helps.

    Thanks again!

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