Query for Housefile Cleaning

Hi Alexandra Silver‍,


We use this task and our two part welcome series goes every Tuesday and is not affected by this housefile cleaning task.


So this is a task, not a query and not based on creation date. It is actual interactions with the emails that are sent from your org and what the constituent does when its received. If a constituent opens an email within 90 days, they stay active. One thing I had trouble grasping at the time was that 90 days. If a recipient opens an email, the counter goes back to '0', so the group created with this task will fluctuate.


Welcome Series messages usually have the most engagement, so they will be opened and then you get the 90 days out for these interactions and to keep constituents on your housefile. Also, I am assuming your Welcome Series is 1-7 and 8-14 days after creation, no way they would be filtered out yet.


I spent a lot of time on this last year and it took a bit to understand, and I even helped fix an issue with this exact article, but now it's where it should be.


If you have more questions, just fire away.


Phil


 

It's not that they have been in the system for 90 days, it's a rolling 90 days.


But your Welcome Series will not be affected by setting this up.


We have been running this task since April/May of last year with no issues.


Thanks,


Phil