Formatting mail in RE

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Leslie McGeady
Leslie McGeady
Eighth Anniversary 25 Likes 10 Comments Name Dropper
in Blackbaud Raiser's Edge NXT®: General Discussion
Is there a way to customize the format to use addressee A or addressee B for example, otherwise use primary?  Seems there's only one choice if present on the individual, otherwise use primary.  I figured if there is a way to do this you RE experts could help.


The only other option I can conceive is to use an entirely different letter code for this particular group, and format it accordingly.


Appreciate any input.
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  • John Heizer
    John Heizer
    Ancient Membership 500 Likes 500 Comments Photogenic
    IF I'm understanding your question correctly you want to essentially have 3 options for Addressee.  Option A if available, then Option B if A isn't available, then Primary if A and B aren't available. This is sort of possible, except that you don't get Primary as the final default, you get Full Name.


     
  • Leslie McGeady
    Leslie McGeady
    Eighth Anniversary 25 Likes 10 Comments Name Dropper
    Yes John, you understood that correctly.  Thanks for your reply.
  • Crystal Bruce
    Crystal Bruce admin
    Tenth Anniversary 5,000 Likes 2500 Comments Photogenic
    Discussion moved to Raiser's Edge Community. Thanks!
  • Amy Horrocks
    Amy Horrocks
    Sixth Anniversary First Comment Facilitator Level 1 Inquirer Level 1
    We had a similar problem after going live with RE July 2019 and I ended up creating a separate letter.  I pick the Letter Code 1 during gift entry (via Batch) if I want Add/Sal 1, Letter 2 if I want Add/Sal 2, etc.

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