Export Query Results / Send To Email Button

Options
I have a new laptop with Windows 10 and had RE7 installed on it.  I need to email query results to email but the Send To option in not available.  Wondering if anyone has any thoughts as to how I can get it back? 

Comments

  • Sonya MacDonald‍ I was never integrated with Outlook so this functionality never worked for me. Do you have Outlook on the new computer?


    Here is what I found in the kb.


    How I send query results is to export the query to Excel and send it as an attachment.


    Places I would turn next: Your IT department. If no IT department, maybe share some screenshots. I'm not sure support would help as this doesn't actually sound like an RE issue but that might be worth a try if the first two options aren't good enough and you really want this to work again.


    Hope this helps.
  • Thank you for your reply!  It's strange as all other users have this function enabled, but for me, the Send to Mail option is not available and wondered if it was due to the newer windows version.  

    Sadly, I've had no results with our IT nor BB support.  There is a work around but it's a pain - was hoping it was something I could enable myself.  

    Thanks again!
  • Sonya MacDonald:

    Thank you for your reply!  It's strange as all other users have this function enabled, but for me, the Send to Mail option is not available and wondered if it was due to the newer windows version.  

    Sadly, I've had no results with our IT nor BB support.  There is a work around but it's a pain - was hoping it was something I could enable myself.  

    Thanks again!

    Have you had any more luck with this issue? It's so odd to me that you can't export this data.

Categories