Double Opt-in funtion

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Gwendolyn Chambers
Gwendolyn Chambers ✭
Ancient Membership Facilitator 1 Name Dropper Photogenic
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions
We currently have a system in place to confirm someone's email address when they sign up but it's wonky and not a true double opt-in function. Does anyone know if there is a function where the email is not added to the system until they confirm through an email link?  Most email marketing tools have this option.
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  • Erik Leaver
    Erik Leaver ✭✭✭✭✭
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    Luminate has double-opt in functionality built in. There is a general description in the Help files and a Knowledgebase article with detailed instructions. 


    Let me know how it goes! 
  • Gwendolyn Chambers
    Gwendolyn Chambers ✭
    Ancient Membership Facilitator 1 Name Dropper Photogenic
    Wonderful Erik! I will try it out and let you know how it goes.
  • Gwendolyn Chambers
    Gwendolyn Chambers ✭
    Ancient Membership Facilitator 1 Name Dropper Photogenic
    The help article recommends two-factor authentication. We have a version of this implemented (and I believe you helped me with this a few years ago) but are missing the 'Automatic Registration' autoresponder from Setup. I've contacted support on that. Just wondering why two-factor is recommended over double opt-in. 
  • Philip Nawrocki
    Philip Nawrocki ✭
    Ancient Membership Facilitator 3 Name Dropper Photogenic
    The double opt-in only works for one type of registration which is if a constituent registers from the login page like this:
    1. Go here: http://act.autismspeaks.org/site/UserLogin
    2. Click Register
    3. Complete the fields and click Register
    I learned this in a support ticket earlier this year.


    That is why two-step verification is the recommended solution.


    Thanks,


    Phil
  • Gwendolyn Chambers
    Gwendolyn Chambers ✭
    Ancient Membership Facilitator 1 Name Dropper Photogenic
    Gotcha, that makes sense. 
  • Erik Leaver
    Erik Leaver ✭✭✭✭✭
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    Phil -- that's right. Here's the details in the help documentation:

     

    How do these work in Luminate Online?

    In Luminate Online, the double opt-in feature applies only to new users who want to register on your site using a specific site registration. Use the recommended two-step verification process for TeamRaiser, Survey, Donation Form, Calendar Event, or Advocacy.

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