Team raiser registrations come as donations

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Has anyone come across where a team raiser Registration came as a donation when synced to RE. is there in anyway to map the Gift Subtype Registration in Team raiser cross referrence ?

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  • Hi Raj,


    I've noticed a peer has not answered your question yet. It's important you have an avenue to get an answer to your question.


    If you still need this answer, please have an authorized user for your organization to contact Support to create a case by clicking the green squares at the bottom right of https://www.blackbaud.com/


    Please let me know if this is helpful or if you need something else!

    In harmony,

    Elizabeth

    Blackbaud Community Team
  • You can't change the gift subtype for registrations and not change it for other types of gifts, but there are other pieces of information that come over the connector that may help. First, any gift that is made in support of a participant's fundraising goals comes over with that participant as a solicitor. So in your batch template for TeamRaiser gifts, include a Gift Solicitor column to see who the gift is in support of. If all you're getting from your event are registrations and in-support-of donations, then you can easily differentiate these by looking at that column. Any gift that does not have a supporter would result in you changing the gift subtype to 'registration,' and any that have a solicitor associated are not registration.


    The only complication will be in cases where a registrant gives an initial gift in support of their own fundraising goal. I can't remember if these gifts come over with the donor as a solicitor or not, so double check for that.


    Finally, just in general, I would argue that this is not the correct use of the gift subtype field. That field is associated with funds and would typically be used to identify where the payment is coming from (so for me, my gift subtype for all TeamRaiser and Luminate gifts is "Luminate"). This is associated with a credit account number in each fund that these gifts can be associated with, and when those gifts get pushed to FE, it makes balancing very easy. We use package to differentiate registrations from peer sponsorship gifts, and of course the entire event is associated with one appeal, so that makes things very tidy for reporting purposes. Just food for thought.

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