Setting up Autoresponder for Buttons

Options
Nathan LeAmmons
Nathan LeAmmons
Sixth Anniversary First Comment Facilitator Level 1 Praiser Level 1
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions
Hey there!


We're working on a project that requires us to have an autoresponder sent to constituents who click on a certain button in the email.


We're trying to figure out if we can set up a "blind form submit" so users are submitting a blind form when they click, therefore triggering the form's autoresponder.


Are we headed in the right direction? Has anyone done this before?


Thanks for your help!


Nathan + Katie
Tagged:

Comments

  • Brian Mucha
    Brian Mucha
    Ancient Membership 2500 Comments 250 Likes Name Dropper
    That's what I would do. A survey with a hidden field and visible submit button. (I don't think you can have a survey without any fields.) Would only work for logged-in users, of course.


    BPM


    EDIT: Missed "In an EMAIL".


    Can the AR send the next day? There is a way to make links add the user to an interest when clicked. Use that link - targeting a 'thanks' PB page - in your email, and then have a scheduled daily email target that interest. Just like a welcome series. 


    No fooling around with surveys and JS needed.
  • Nathan LeAmmons
    Nathan LeAmmons
    Sixth Anniversary First Comment Facilitator Level 1 Praiser Level 1
    Hey Brian, 


    Thanks for the feedback.


    Let me take it back a little -- we don't plan to link the audience to a survey page. Is it possible to trigger an autoresponder without doing that? Basically, someone clicks a link in the email and that automatically triggers the autoresponder.


    Thank you again for all your help -- still investigating the state personalization btw!


    Nathan + Katie 
  • Nathan LeAmmons
    Nathan LeAmmons
    Sixth Anniversary First Comment Facilitator Level 1 Praiser Level 1
    Brian,


    That's awesome! Is there any documentation available on setting up links to add users to an interest group?
  • Brian Mucha
    Brian Mucha
    Ancient Membership 2500 Comments 250 Likes Name Dropper
    Probably, but its pretty self explanatory. Click the --Links-- menu when editing your email content. Find a good 'thanks for clicking' pagebuilder page, and choose 'OPTIONS'.


    I think these are meant for "Get email about this topic" sort of links - but I've thought about using it for other things for ages.


    What about a one-question "survey" right in an email?

    Do you like new fundraising event concept ONE or TWO? You decide!


    I do wish it could add/remove from just groups rather than a full interest. Should still work. Make them hidden interests if you actively use interests, so they aren't visible to users in their profile.


    \\ You should. Email interests are great.


    BPM

Categories