Join the Next Generation: Luminate Beta Email Contest

We would still LOVE to have access to this. We have been requesting this for a few months now - am I missing something? Is there someone we should contact outside of our account rep? We heard about this super cool feature that was "coming soon" quite some time ago and we still do not have access to it. Now there is a contest that we can not enter because we do not have access? Pardon my confusion but we have been clients since 2007 (yes, way back when!) and I am unclear as to how you all prioritize access to your products.


Year end is right around the corner and our team was really looking forward to the ease and ability to build beautiful mobile friendly emails as promised in the marketing materials.


We heard about this product in January (maybe earlier?), a request for us to have access was submitted in June...and now it is October.


Are we the only clients left in the dark here? We would like to join the next generation.

Hi everyone!


Just wanted to bump this topic up! Have you sent an email through Luminate Beta yet? Who did you sent to? Do you have feedback about the tool? If so, we'd love to hear your experience below!


If you want to learn more about Email in Luminate Beta, we also have a 30-minute Tips & Timesavers webinar, Using Luminate Beta Email and Lists, that is coming up next Wednesday at 1 p.m. ET led by our Customer Success Manager, Kent Gilliam‍. If you'd like to attend, click here to register.

We sent our Enews on 10.30.18 to our whole list as we didn't realize the Lists didn't transfer from LO. We'll have to work it this and attend a few more webinars to understand what is fluid between the two systems (LO and Beta), and what we have to recreate.





Our Marketing Manager was tickled pink with the ease of the drag and drop of photos, but there's still much to learn!

Hi Jeremy Reynolds‍, I am a product manager for email in Luminate Beta. The ability to view email online isn't in our immediate backlog (next 6 mos) but it is something we are keeping an eye on for the future. If you have the time, please create an idea for this topic in the LO Beta idea bank so we can keep track of the urgency for this feature. Thank you all for the feedback so far and trying out this new feature.

Michele Stender

Product Manager, Next Gen

Great question, Jeremy Reynolds‍. It depends on what the primary use case for using the View Online link. This historically was used as a solution for when someone had images off or the email didn't render well in certain clients. That is a minority case now because most all email clients display content well these days. Some would argue that you no longer need that link and it takes up valuable space at the top of your email. However, I know others that like to use this for other reasons (like social sharing). I am definitely open to feedback on this topic in the ideas bank!

LOB (I like that Jeremy Reynolds‍ ) e-mail seems to be good for a smaller non-profit that has some resource limitations/no in-house expertise. If an org has a dedicated developer, this boxes them in with no option to just plug in HTML code they have developed. It's "next-gen" but not really because we lost functionality of the current-gen.


The fact we cannot use interests is a deal breaker right away. If someone unsubscribes, they unsubscribe from your entire house file. That is crazy for orgs that send all types of e-mails.


Also, why can I not edit the footer?


The one good thing about this is that LO, RENXT and OLX will all be using the same e-mail software. At least all of them will be in sync as they go forward, but we cannot use this at this time.

Michele Stender‍ What things are on the immediate backlog?


I know there is the LO/TR Roadmap tomorrow, and we might learn something from that, but it would be nice to have a better idea of what to expect.


Thanks,


Phil

Very easy to use to create a quick email or newsletters. Love the way the improvements are going.

Ana Popescu:

I would love to use luminate beta emails, unfortunatley the fact that the lists are so limited and not versatile is stopping me for doing that. Plus the groups that are in there are not reliable and don't show the correct results so at this moment I don't feel confident sending an email to just "random" 100 people in my database. If I could have access to the groups I have created in luminate that will be great and I would send the email in a heart bit but until then I'll wait. I love how easy are the templates let's hope they can figure out an easy way for the delivery lists and giving us access to groups from Luminate (where I can import lists of donors from queries in RE and manage my groups the way I want)

Jeremy Reynolds:

Ana Popescu:

I would love to use luminate beta emails, unfortunatley the fact that the lists are so limited and not versatile is stopping me for doing that. Plus the groups that are in there are not reliable and don't show the correct results so at this moment I don't feel confident sending an email to just "random" 100 people in my database. If I could have access to the groups I have created in luminate that will be great and I would send the email in a heart bit but until then I'll wait. I love how easy are the templates let's hope they can figure out an easy way for the delivery lists and giving us access to groups from Luminate (where I can import lists of donors from queries in RE and manage my groups the way I want)

You should be able to use your old-school Luminate lists, Ana. Look for "Associated With" at the bottom of the "Constituent Basics" tab in your LOB list creator. As far as I can tell, it won't let you do it with "do not email" groups like it does in vanilla LO. I'd think the same would be true for limiting to interest groups, Philip. But yeah, if it's a global opt out then that's a non-starter.

- Glad you changed this to a test email send instead. I went ahead and sent ya'll a test after testing internally. There are some items I hope are addressed. One is the footer editing limitation which I think was already mentioned. Here are a few others:

- Gif's do not seem to be allowed.

- Image size limit is lower than LO

- I had some difficulty maneuvering a headshot within our signature text. It kind of worked out ok but maybe there could be more flexibility?

- I was working with the Fundraising template you provide and including a donate graphic in the right side column. Since there is a 180 limit, our graphic is too small. I would like to be able to move the columns to accommodate a slightly larger graphic.

- I read the discussion over 'View in browser' link and I agree that they are not really necessary. That said, I often need it for social media and our president uses it .

- Is there a way to edit the link colors?

- We have a salutation included but it does not populate in the test message.

- Is there a way to control how the columns stack on mobile?

- The font is pretty small on my mobile device.


Thanks for creating this forum for testing. I'm super excited about the new email functionality.

-Gwendolyn

This is such an awesome option - the email designer is SO easy to use, and I think is extremely helpful for those who do not have the design background to make their emails look so *pretty*. Thanks for the update!