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Molly Swonger 3
Molly Swonger 3 ✭
Sixth Anniversary Photogenic First Reply
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions
What are peoples thoughts on the online merchant store via Luminate? The functionality, tax tracking, etc...


Also - anyone use BBMS Mobile pay for merchandise at events and charge sales tax? 
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  • Brian Mucha
    Brian Mucha ✭
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    It's not too bad now that its mobile. Sales tax is handled by a 3rd party service, which is a bit if a bummer. More costs. Of course you only need to worry about that if you are selling actual taxable products. We've used the store as a giving vehicle, and for event tickets where there were multiple options/combinations to buy.


    There are better ecom platforms I suppose, but the LO integration is pretty great.


    / Hello from BBCon! Boy the community sucks on mobile.
  • Molly Swonger 3
    Molly Swonger 3 ✭
    Sixth Anniversary Photogenic First Reply
    Thanks for the reply.


    We would have taxable items. 


    What is the 3rd party service?
  • Brian Mucha
    Brian Mucha ✭
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    The only option that I'm aware of is Wolters Kluwer SureTax. https://taxna.wolterskluwer.com/sales-and-use-tax/communications-tax


    I think this is costing us around $2500 annually, and we have a very simple setup - only one location and one product type.

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