Customizing Exception Batch Report

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Rob Crenshaw 2
Rob Crenshaw 2
Eighth Anniversary 10 Comments Photogenic 5 Likes
in Blackbaud Raiser's Edge NXT®: General Discussion
Hi, everyone. I've been searching unsuccessfully on Knowledge Base about this, which leads me to believe it's not possible, but does anyone know of a way to customize the fields that generate in the Gift Batch Exception report? Specifically, we'd love to be able to add Constituent ID to the report in addition to just Constituent Name, but I can't find anywhere if it is configurable. We're primarily using it for donor outreach around failed recurring credit card payments, and it's annoying to cross-reference against the previously committed batch to find each donor's ID.
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  • Sarah Krenicki
    Sarah Krenicki
    Seventh Anniversary 10 Comments Name Dropper Photogenic

    Rob Crenshaw:

    Hi, everyone. I've been searching unsuccessfully on Knowledge Base about this, which leads me to believe it's not possible, but does anyone know of a way to customize the fields that generate in the Gift Batch Exception report? Specifically, we'd love to be able to add Constituent ID to the report in addition to just Constituent Name, but I can't find anywhere if it is configurable. We're primarily using it for donor outreach around failed recurring credit card payments, and it's annoying to cross-reference against the previously committed batch to find each donor's ID.

    I've wanted to be able to add consituent code to batch control reports for a while now, and found out it's not something you can customize, so I'll bet that's your issue, too :( Everything should be customizable!!!! :p

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