Aggregate action counter?

JD Piland · January 2018

We are working on a microsite and would like to include some social proof to show how many actions are being taken.

Thing is, we'll have a few different actions (donation, advocacy, survey form) and, ideally, we'd like to show off all those actions in aggregate. Five donations + 6 action alerts taken + 7 surveys submitted = 18 actions.

So, is there any kind of counter that pulls in all the actions from those various sources? Maybe in the API? I know I could run a report to get those actions, but I was hoping to limit the amount of manual work needed for this.

Thanks in advance!

Hilary Engelbrecht 2 · January 2018

Hi J.D.,

These (and many more) are recorded as interactions. Depending on if you want to share this in a member center for a user (i.e. so they can individually see their contributions), or if you want to have this as a public counter, your API method will be a bit different. Depending on what you want, you'll use one or two of the constituent APIs located here: http://open.convio.com/api/#constituent_api.listInteractions_method.html.

Feel free to message me with other questions.

Hilary

J.D. Piland:

We are working on a microsite and would like to include some social proof to show how many actions are being taken.

Thing is, we'll have a few different actions (donation, advocacy, survey form) and, ideally, we'd like to show off all those actions in aggregate. Five donations + 6 action alerts taken + 7 surveys submitted = 18 actions.

So, is there any kind of counter that pulls in all the actions from those various sources? Maybe in the API? I know I could run a report to get those actions, but I was hoping to limit the amount of manual work needed for this.

Thanks in advance!

JD Piland · January 2018

Hilary Engelbrecht:

Hi J.D.,

These (and many more) are recorded as interactions. Depending on if you want to share this in a member center for a user (i.e. so they can individually see their contributions), or if you want to have this as a public counter, your API method will be a bit different. Depending on what you want, you'll use one or two of the constituent APIs located here: http://open.convio.com/api/#constituent_api.listInteractions_method.html.

Feel free to message me with other questions.

Hilary

J.D. Piland:

We are working on a microsite and would like to include some social proof to show how many actions are being taken.

Thing is, we'll have a few different actions (donation, advocacy, survey form) and, ideally, we'd like to show off all those actions in aggregate. Five donations + 6 action alerts taken + 7 surveys submitted = 18 actions.

So, is there any kind of counter that pulls in all the actions from those various sources? Maybe in the API? I know I could run a report to get those actions, but I was hoping to limit the amount of manual work needed for this.

Thanks in advance!

Thanks, Hilary! I sent this over to our developer and will get back soon with any questions.

JD Piland · January 2018

Hi Hilary,

That API link was very helpful. Thank you! I do have a follow-up question.

Our developer asked for the interation_type_id and I found this page in the KB: https://kb.blackbaud.com/articles/Article/104985

It seems we would use 22 Action Alert to pull in those interactions, but do you happen to know which is more appropriate for transactions: 1 Donation or 24 Payment Accepted? I'm assuming 1, but wanted to check if you had any insight.

And I guess one more follow-up (oops): We can limit to just certain forms, correct? This wouldn't just pull any and all interactions in LO?

Thanks again!

Hilary Engelbrecht:

Hi J.D.,

These (and many more) are recorded as interactions. Depending on if you want to share this in a member center for a user (i.e. so they can individually see their contributions), or if you want to have this as a public counter, your API method will be a bit different. Depending on what you want, you'll use one or two of the constituent APIs located here: http://open.convio.com/api/#constituent_api.listInteractions_method.html.

Feel free to message me with other questions.

Hilary

Hilary Engelbrecht 2 · February 2018

Hey there,

Yep - you would be looking at pulling 1 - Donation instead of 24 - Completed Transaction. If you have monthly donors and want each monthly donation to count, you'll also want to pull in 33 - Recurring Pledge Processed. I'm not 100% sure on if you can filter by donation form, but it looks like the APIs you'd consider display the "subject" of the interaction. For a Donation, the subject is = to the campaign name.

Thanks,

Hilary

Aggregate action counter?

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