Hosted connection issues this morning?

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Cheryl Segear
Cheryl Segear
Eighth Anniversary 10 Comments Photogenic 5 Likes
in Blackbaud Raiser's Edge NXT®: General Discussion
Is anyone else (that is hosted) losing connection every few minutes?  Our IT people have checked everything on our end and all is good but I lose connection every few minutes which is drastically slowing down what I have to get done today.  I know the status page says operational but I do not believe that to be true.

 
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  • Claudia Sauers
    Claudia Sauers
    Seventh Anniversary 250 Likes 100 Comments Name Dropper
    I was having some trouble around 6:30am EST but after a restarting and clearing all my old citrix downloads I seem to be up and running. 
  • Cheryl Segear
    Cheryl Segear
    Eighth Anniversary 10 Comments Photogenic 5 Likes

    How do you clear out your old citrix downloads
    because I am still having issues…

     

    ...the
    integrity of the output is only as good as the integrity of the
    input…

    ____________________________________________________________


     

    Cheryl
    Segear

    Paul Anderson
    Youth Home

    Database and
    Donor Administration

    ____________________________________________________________


     


    T    912.537.7237
    Ext 832


    F    912.537.8734   

    www.payh.org

    Email:
    csegear@payh.org

     

  • Claudia Sauers
    Claudia Sauers
    Seventh Anniversary 250 Likes 100 Comments Name Dropper
    If yours is set up like mine, you just go to your libraries, the downloads folder and you might see launch(1), launch(2), launch(3) with the citrix symbol. Then you can simply delete them like a document. 

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