What version of Outlook does your organization use

John Heizer:

 

Mark Guncheon:

This is off topic but relevant to RE users.


I'm in the midst of a, shall we say, discussion with our IT people about upgrading to a newer version of Outlook. I manage 9 healthcare foundation databases and understand the need for security but we are currently using Outlook 2010. I'm certain they have upgraded with the necessary patches but they have told me that they can't confirm any later version of Outlook is safe enough to use by a healthcare organization. I find this dificult to believe and would appreciate it if you could respond with the version your organization currently uses.


Thanks.


Mark Guncheon

Development IT Analyst

 

While I understand your frustration, keep in mind that with newer versions of Office you actually LOSE some functions and compatibility with Raiser's Edge.  I actually had to put the brakes on our IT department upgrading everyong to Office 2016 64-bit because it killed some functionality we depend on.  We now have 2016 installed on our desktops, but have to run Office 2013 in a virtual machine every time we want to print acknowledgement letters (and exports to Excel are currently broken).


As for security in Outlook/Office 2010, I assume your organization is paying Microsoft extra $ for Extended Support?  Because standard support for Office 2010 ended some time ago, so you wouldn't be getting patches for any security issues.

 

John Heizer:

 

Heather MacKenzie:

 

John Heizer:

 

Mark Guncheon:

This is off topic but relevant to RE users.


I'm in the midst of a, shall we say, discussion with our IT people about upgrading to a newer version of Outlook. I manage 9 healthcare foundation databases and understand the need for security but we are currently using Outlook 2010. I'm certain they have upgraded with the necessary patches but they have told me that they can't confirm any later version of Outlook is safe enough to use by a healthcare organization. I find this dificult to believe and would appreciate it if you could respond with the version your organization currently uses.


Thanks.


Mark Guncheon

Development IT Analyst

 

While I understand your frustration, keep in mind that with newer versions of Office you actually LOSE some functions and compatibility with Raiser's Edge.  I actually had to put the brakes on our IT department upgrading everyong to Office 2016 64-bit because it killed some functionality we depend on.  We now have 2016 installed on our desktops, but have to run Office 2013 in a virtual machine every time we want to print acknowledgement letters (and exports to Excel are currently broken).


As for security in Outlook/Office 2010, I assume your organization is paying Microsoft extra $ for Extended Support?  Because standard support for Office 2010 ended some time ago, so you wouldn't be getting patches for any security issues.

 

Interesting, John, we are on Outlook, and Office, 2016 (but 32 bit, I think) and none of our letters, exports, or other functionality was affected.  Note, though, that we do not integrate with Outlook.  I wonder what the difference(s) between our setups are?

 

32 versus 64-bit makes all the difference.  64-bit breaks everything regardless of Office 2010, 2013 or 2016.