emails sent so far - usage

Alicia Searfoss · November 2017

This time of year, we try to watch our email sent usage pretty close so we don't go over our limit. Since the usage report isn't real time - for us, it only goes through the last time we ran it which was 11/20 - is there another way to determine how many emails were sent for the month currently? It is very difficult, nearly impossible to be accurate, to track manually.

Thank you.

Alicia

Jennifer Cobb · November 2017

Hi Alicia. Your CSM should be able to pull those numbers for you if you're uncertain about the usage report's timeliness.

Alicia Searfoss:

This time of year, we try to watch our email sent usage pretty close so we don't go over our limit. Since the usage report isn't real time - for us, it only goes through the last time we ran it which was 11/20 - is there another way to determine how many emails were sent for the month currently? It is very difficult, nearly impossible to be accurate, to track manually.

Thank you.

Alicia

Alicia Searfoss · November 2017

I just asked
support to pull the numbers and they were unable to pull anything
recent, unfortunately. They’re checking with the senior folks
though.

Alicia Searfoss · November 2017

No one was able to give me an updated number. The usage report only gets updated once a month. I had to pull reports on 40 emails under 35 different campaigns to determine approximately the number os emails sent for the month and hope I didn't miss any. It is so frustrating that there isn't a more appropriate way to make sure we don't go over our limit for emails sent.

What do other organizations do?

emails sent so far - usage

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