Survey Responses--Export Results by Date?

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Christine Robinson
Christine Robinson
Seventh Anniversary First Comment
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions
Our organization is fairly new to Luminate, we just went live this month! We plan to use the Survey option as a replacement for Survey Monkey. We've set up our first survey and are already receiving responses. We'd like to be able to export those responses on a semi-regular basis. Is it possible to write a report to gather responses based on the day the survey was completed? We need to be able to look at the responses outside of Luminate. As far as I can tell you can either look at the responses within a certain date range by viewing responses for a certain date range, without the capability of exporting those results; or you can download the entire response group, but not control the date range.


The reason I'm asking is because we will pull this data out of LO to work with in other applications. For example, we collect results from 72 national finalists, but we do not wait until all 72 respond, we do it approximately five times. It would be best if we could export the data without getting every single response.


Thank you for your help! And let me know if you need more information to answer this question.
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  • Philip Nawrocki
    Philip Nawrocki
    Ancient Membership 500 Comments 100 Likes Photogenic
    Hi Christine,


    I don't see why not, and then you can just change the runtime parameters. But you would still need to know when the report was run last correct to get relevant results? You are going to run this five times.


    Instead of writing a report, why not just use Download Survey Responses in the Action column, which gives you a .csv with the Date Submitted and all the questions you have on the survey and then in Excel, filter on date of the last time you ran the report?


    Either way you need to know the date it was last run to have the correct results to use in the other programs.


    Thanks,


    Phil


     
  • Christine Robinson
    Christine Robinson
    Seventh Anniversary First Comment
    Hi Phil,


    That is a solution, but ideally, we would have to do as little with the data after it's exported as possible.


    We've been using Survey Monkey for a long time, which allowed us to select specific respondents, instead of the entire data file.  LO surveys seems like a step backward.

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