Overriding the 150x150 thumbnail in e-commerce

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Steve Sedlock
Steve Sedlock
Seventh Anniversary First Comment Facilitator Level 1 Praiser Level 1
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions
Hi,

I'm working on a storefront - http://give.uakron.edu/site/Ecommerce?store_id=1321

Let's use the Zippy Silicon Watch for this example.  I'm fine with the thumb on the landing page.   If I click the product name for the details page, I've managed to make the image area a percentage width, but the image itself is stuck at the Luminate 150x150px despite me uploading the image at 600x520 (and it appearing that way in preview in the Image Library)

Any ideas on how to override this?

Thanks!

-Steve
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Comments

  • Romany Nassief
    Romany Nassief
    Ancient Membership 100 Comments 25 Likes Photogenic
    I think you need to Contact Blackbaud Luminate Support to increase the maximum pixel threshold for images.
  • Steve Sedlock
    Steve Sedlock
    Seventh Anniversary First Comment Facilitator Level 1 Praiser Level 1

    Romany Nassief:

    I think you need to Contact Blackbaud Luminate Support to increase the maximum pixel threshold for images.

    Thanks. I did, and this is not possible, at this time - it's a limitation of the software.  I did create an item in Luminate Ideas, for anyone who'd like to vote! https://luminateonline.ideas.aha.io/ideas/LUM-I-1293

  • Alicia Searfoss
    Alicia Searfoss
    Ancient Membership 100 Comments 25 Likes Photogenic
    It would be nice to have the store more flexible - not just with images, but with reporting as well.  I just make sure I have a nice image for the full description at this time.  I did vote for it, Steve!  :)

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