The maximum number of email lists has been reached

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Barbara Jones
Barbara Jones
Ninth Anniversary First Comment Facilitator Level 1
in Blackbaud Raiser's Edge NXT®: General Discussion
If there is a max of 200 email lists available in Online Express, why can't we delete ones we do not need anymore? Is there a viable workaround besides using old lists over again with new queries?
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  • Steph Williams
    Steph Williams
    Ancient Membership 100 Comments 25 Likes Name Dropper

    Barbara Jones:

    If there is a max of 200 email lists available in Online Express, why can't we delete ones we do not need anymore? Is there a viable workaround besides using old lists over again with new queries?

    I think it's only 200 active. If you deactivate old lists, they shouldn't count. (At least that's what I was last told.)  We haven't quite hit 200 yet, so I can't speak from experience though, sorry!

  • Barbara Jones
    Barbara Jones
    Ninth Anniversary First Comment Facilitator Level 1
    Nope. Deactiveating them does not seem to make a
    difference in the max'ed out number, sadly.




    --
    Barbara Jones

    Director of Advancement Services

    California College of the Arts

    5212 Broadway

    Oakland, CA 94618


    (t) 510-594-3779

    (f) 510-594-3665





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  • Steph Williams
    Steph Williams
    Ancient Membership 100 Comments 25 Likes Name Dropper
    Well, dang.  That's definitely not what we were told last year.
  • Amy Hirsch
    Amy Hirsch
    Ninth Anniversary 10 Comments Photogenic Facilitator Level 2

    Steph Williams:

    Well, dang.  That's definitely not what we were told last year.

    Yes, it's a pain! You lose the ability to create lists on the fly. Always have to go back and use old lists and add new queries to them. The only advantage to dactivating the lists is making the LIST of lists shorter. You then have to 'activate' an old one and put the new query in. Not ideal.

     
  • John Demarce 2
    John Demarce 2
    Ninth Anniversary 25 Likes 10 Comments Photogenic

    Amy Hirsch:

    Steph Williams:

    Well, dang.  That's definitely not what we were told last year.

    Yes, it's a pain! You lose the ability to create lists on the fly. Always have to go back and use old lists and add new queries to them. The only advantage to dactivating the lists is making the LIST of lists shorter. You then have to 'activate' an old one and put the new query in. Not ideal.

     

     

    I think fixing this was on the OLX roadmap of updates and upgrades for 2017, but it's doubtful that it will be done anytime soon since nothing else from the roadmap has been rolled out.

  • Amy Hirsch
    Amy Hirsch
    Ninth Anniversary 10 Comments Photogenic Facilitator Level 2


    glad it's on the list!

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