Form Heading Color Error

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Jessica Wetmore
Jessica Wetmore
Eighth Anniversary First Comment Facilitator Level 1
in Blackbaud Raiser's Edge NXT®: General Discussion
Hello,


When I make changes to the text heading color in Online Express, I see it as I want it to be (a specific RGB that aligns with our brand colors) but it does not appear on the online form on our site. If I create a background on the header, that background color appears but the text color itself does not change. Does anyone have this issue and can anyone please help?


Thank you!
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  • Liz Whittington
    Liz Whittington
    Tenth Anniversary 10 Comments Photogenic Loyalty Badge

    Hi Jessica,


    I am also having this issue. Did you ever find a solution?


    Thanks

     

  • Jessica Wetmore
    Jessica Wetmore
    Eighth Anniversary First Comment Facilitator Level 1
    Hi Liz,


    If I recall, I had to restore to default settings and then start over and it worked. It didn't get my exact RGB because it adjusted accordingly to what capabilities it had. The font also needed to be "inherited" because it keeps that from the website so that was better than trying to override with other fonts. I hope that helps! 


    Jessica
  • Liz Whittington
    Liz Whittington
    Tenth Anniversary 10 Comments Photogenic Loyalty Badge

    Jessica Wetmore:

    Hi Liz,


    If I recall, I had to restore to default settings and then start over and it worked. It didn't get my exact RGB because it adjusted accordingly to what capabilities it had. The font also needed to be "inherited" because it keeps that from the website so that was better than trying to override with other fonts. I hope that helps! 


    Jessica

    That is helpful! Thanks so much.

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