Goal max for progress bar

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Nicol Hudson
Nicol Hudson
Tenth Anniversary Photogenic 5 Likes First Comment
in Blackbaud Raiser's Edge NXT®: General Discussion
I am trying to set up a new form and the Goal is $100,000 but when I put that in as the goal and preview it says $5,000 as the goal. Is there a maximum or am I doing something wrong?


Thanks
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  • Jen Claudy
    Jen Claudy
    Tenth Anniversary 1,500 Likes 1000 Comments Name Dropper
    I would try [Save and Close] and then open again and preview.  Or close all the way out of OLX (probably not RE, but navigate away from the OLX page) and then go back in.  It might be a case of OLX preview not keeping up with changes, even though the changes have been made.  If that doesn't work, try out & in of RE, and then contact Support.  Unless someone else chimes in here with another/better option to try.
  • Ryan Futral
    Ryan Futral
    Eighth Anniversary 10 Comments Photogenic 5 Likes

    Nicol Hudson:

    I am trying to set up a new form and the Goal is $100,000 but when I put that in as the goal and preview it says $5,000 as the goal. Is there a maximum or am I doing something wrong?


    Thanks

    Hi Nicol,


    I just re-created your scenario and had the same results. However, when I go to test forms before actually putting them onto my website, I normally paste it into the html box of https://jsfiddle.net/. There, I can see how the form should show up on my website. Since I attempted a 100,000 goal on my test form and the OLX preview only showed 5,000, I tried it on the mentioned website. It showed the proper amount. Thus, there could be a lag as mentioned by Jen in showing the correct amount or the preview may just be showing the example of how it will look instead of the actual amount. Either way, the mentioned website is a good way to see if it is going to work correctly before putting it on your own website.


    Thanks,

    Ryan Futral

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