Scheduling an Online Express Email

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Dianne Elliott
Dianne Elliott
Eighth Anniversary First Comment
in Blackbaud Raiser's Edge NXT®: General Discussion
I am trying to schedule an email to be sent tomorrow at 18:30, however it keeps says please enter a valid date.  The date is valid
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  • Jen Claudy
    Jen Claudy
    Tenth Anniversary 1,500 Likes 1000 Comments Name Dropper
    I've had this before and it was either because I typed in the date in a way OLX didn't like (use the date picker instead of the keyboard) or because I set the time before setting the date, and it got confused thinking it was in the past because it looked at the time before looking at the date.


    If neither of these is the problem, I would contact Support.  The earlier in the day the better, so they can troubleshoot before you need it to go out.

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