United Way pledges/gifts

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Hi all, I'm wondering how your organization handles United Way gifts and pledges.  How and when do you record the gifts of the donors?  And as the checks come in from United Ways, how do you link them to the individual donor?   Thanks!

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  • JoAnn Strommen
    JoAnn Strommen Community All-Star
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    Based on what I've seen in posts on UW gifts, it sounds like it varies from UW to UW and from org to org. Some orgs get all the pledge / gift details from their UW. Others don't. (We don't get list of donors until year end and unless it changes with our new UW CEO, we haven't always gotten amounts either.)


    My understanding is that the UW is the legal donor. The individual was the legal donor to the UW.  Our UW receipts the donors. When we get names, we just send a thank you acknowledging their gift. If you have the names I would at least do that. 


    If I knew who $ was from I would SC individual.  Don't know that I'd enter pledges as we aren't invoicing and it would just be extra work to clean up  (at this point in my thought process anyway.) Pretty sure you can't link a SC from one gift to a pledge on another record either. . If you entered individual pledges, applying one UW gift to all the pledges would be a lot of work. You'd have to load up each pledge.


    Just one opinion....

     
  • Joanne,

    Thanks for your input!  This is a sticky
    topic.  Not sure yet how we will handle going forward. 
    Right now we are adding as pledges, but that leaves a lot of clean
    up/open pledges.  Thanks for your ideas! 

     

     

    Kelly Arcieri

    Development Coordinator

    717-848-5767 x516

     

    Bell Socialization Services, Inc. 
    Empowering lives. Every. Day.

    160 S. George Street, York PA 17401-1408

    www.bellsocialization.com

     

    Please remember
    Bell in your will and trusts!  Contact me to learn
    more.

     

    providing an environment of support and
    empowerment where people can improve their quality of living . . .
    since 1966

     


     

     

  • We used to put these in as pledges (before my time here). However, having 1,200 open pledges can cause havoc in the database when doing mundane things like adding new gifts unrelated to UW. On top of the natural problem with having so many pledges, I have two other problems:


    1.) It's impractical to try to map this many pledge payments every month

    2.) Even if I tracked every pledge payment from the bulk deposit every month, the pledge will never be complete because our UW retains 8% of every payment for their own overhead. And that's assuming that each person stays employed at the same place during those 12 months - if they leave, then whatever unpaid portion of their pledge can't be realized.


    I have long since decided to import the pledges from the United Way's annual report as gifts with a type of "other." So I'm recording the total amount the donor intends to give as a hard credit, but by using the gift type of "other," I'm making it easy to leave that gift out of a year-end tax statement, and I'm making it impossible (in my setup) to accidentally post any of those gifts to Financial Edge. 


    To my mind, recording the donor's intent is what's important. The reality of the giving system from the United Way is often complicated and just muddies the waters. And after all, the charity that recieves UWay money is not responsible for issuing tax letters to the donors, so there's no legal burden that I'm aware of to try to maintain every penny of each donor's actual realized income.


     
  • This is something I'm changing now with this new fiscal year, 7/1/17, along with so much more.

    Previously to my coming my organization attributed the gift to the constituent and it was treated as any other regular gift. This resulted in the donor getting 2 seperate tax letters, but also doesn't credit the gift correctly by tax law. The United Way is the actual donor but giving in the name of the constituent. After speaking with our new Major Gifts Officer who has worked at a University for years previous to us I've changed how we are approaching them within RE. The gift will be to the United Way but soft credited to the constituent donor. The United Way of course won't be getting a letter, but the constituent will be getting our regular letter but modified to remove the tax information at the bottom.

    I can't speak much as to pledges through the United Way as others have, we don't get pledges like this through them. I record the gifts as they come in. If the United Way sends us a Statement of upcoming payments for the next 6 months or year I still file them as they come. Managing a massive amount of pledges just doesn't seem worth it.

    We fortunantly get mostly pleges from our boards but very rarely in other instances.
  • We didn't regularly receive the names of UW donors at my last org, but Development ran the employee UW campaign, so we did want to track those.  (Because the next year, we would put a label on each form reminding each employee of what they gave last time...and I needed to be able to report on our campaign efforts.)  These were entered as Gifts in RE, to a specific Campaign (External Contributions), Fund (United Way...we also had other similar efforts that had their own Funds), and Appeal (2017 Employee UW Campaign).  These Gifts are excluded from all other reporting (by way of Campaign or Fund Category, usually).


    However, we were also on NXT and there is no way to tell NXT to exclude a particular Campaign Category (or even Cpgn ID) from reports in Analyze across the board for all Users...the only option is to make sure every User knows to always check the Analyze Filters every single time.  Also not possible to exclude from the Summary section of the Gifts Tile on a Constituent Record.  That was frustrating, and meant that we couldn't really use those pieces of NXT reliably.  I was considering exporting and importing as new Gifts with a Gift Type of Other because that can be excluded in NXT, but determined it wasn't worth the effort because there were other situations that were also problematic and this change wouldn't solve those.
  • Wow, good to know that about NXT! So many odd limitations folks have to get used to on that platform.
  • Ryan Hyde:

    Wow, good to know that about NXT! So many odd limitations folks have to get used to on that platform.

    The good news is that there are updates and improvements rolling out almost daily for NXT...I am confident that this will be addressed eventually.  But there is a tremendous amount to do, and it's important to be very much aware that NXT is not a finished product.  Which is really a good thing, because it means that Users have the opportunity to influence the product and make it more of what we want and need.  Software developers don't use fundraise, so what seems to be a good idea to them might not be what we'd really like to see.  And then what we'd really like to see may seem simple to us, but to a developer, it's quite complex and time-consuming.

  • Kelly Arcieri:

    Hi all, I'm wondering how your organization handles United Way gifts and pledges.  How and when do you record the gifts of the donors?  And as the checks come in from United Ways, how do you link them to the individual donor?   Thanks!

    We don't have terribly many UW pledges and gifts, so we do enter them as pledges in RE, and payments are entered as normal pledge payments.  When we receive notice of the donor's pledge from UW, we send an acknowledgement letter (without the tax info) for the full amount the donor is giving through their UW deduction. The sticky wicket comes in when we receive checks with the UW fees deducted, which can't be applied as payments.  We do a write-off for the amount of the donor's fees, to their pledge won't have a balance.  

  • Kelly Arcieri:

    Hi all, I'm wondering how your organization handles United Way gifts and pledges.  How and when do you record the gifts of the donors?  And as the checks come in from United Ways, how do you link them to the individual donor?   Thanks!

    Each UW branch has their own distribution schedule and their own system for relaying the info as to who's donations are included in the check they send.  There are a few out there that still think we don't need the donor info ---grrrr.  Use the list that is included with the check or the one you may have to download, or call and ask about and enter each person's contribution.  I always did it through a batch.  They each of course get the same payment info since it's all on the same check.  You will have to come to an agreement with your finance department on whether you record the full amount they contribute OR the actual amount you receive after UW takes out all of their fees.
  • Kelly Arcieri:

    Hi all, I'm wondering how your organization handles United Way gifts and pledges.  How and when do you record the gifts of the donors?  And as the checks come in from United Ways, how do you link them to the individual donor?   Thanks!

    Kelly,


    I think my response is a combination of a few responses below.  We receive gifts on a regular basis from 3 different United Ways, and 2 others occasionally.  We are able to download the full pledge payment and contact info of the donors.  We record the full pledge payment in the Notes Tab,  record the payment via batch (hard credit the UW, soft credit donor).  The contribution receipt is manually changed to remove the tax langauage (since UW has already thanked the donor), and add the full pledge payment for that Campaign year (NOT the payment received).  As others have noted, some donors never pay in full or leave their employer.  Unlike donors who pledge to our organization directly, we do not record the donors' pledges in RE as we have no (ethical) way to remind the donor of their pledge should it not be satisfied.


    Lisa


     

  • JoAnn Strommen:

    Based on what I've seen in posts on UW gifts, it sounds like it varies from UW to UW and from org to org. Some orgs get all the pledge / gift details from their UW. Others don't. (We don't get list of donors until year end and unless it changes with our new UW CEO, we haven't always gotten amounts either.)


    My understanding is that the UW is the legal donor. The individual was the legal donor to the UW.  Our UW receipts the donors. When we get names, we just send a thank you acknowledging their gift. If you have the names I would at least do that. 


    If I knew who $ was from I would SC individual.  Don't know that I'd enter pledges as we aren't invoicing and it would just be extra work to clean up  (at this point in my thought process anyway.) Pretty sure you can't link a SC from one gift to a pledge on another record either. . If you entered individual pledges, applying one UW gift to all the pledges would be a lot of work. You'd have to load up each pledge.


    Just one opinion....

     

    What language do you use in the acknowledgement (date, amount, employer, etc)? There seems to be a consensus about the variance among UWs, and I'm trying to find a solution for our acknowledgement process.

  • JoAnn Strommen
    JoAnn Strommen Community All-Star
    Ancient Membership 2,500 Likes 2500 Comments Photogenic
    We just keep it simple - something like "thank you for choosing the YMCA for your United Way / thank you for designating your payroll contributions to the YMCA."  We don't get into date,amount or employer. As I said, most times we don't have that info.


    Then text of letter focuses on the difference their gift is making to community or enabling the Y to do.
  • I'm seconding JoAnn's solution here (that's the theme of today!) - we just use a simple thank-you without mentioning dates or amounts.

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