Email Responsive in OLX and Outlook 2016

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Allison Hagenbuch
Allison Hagenbuch
Ancient Membership Photogenic First Comment Activity: First Reply
in Blackbaud Raiser's Edge NXT®: General Discussion
We recently upgraded to Outlook 2016 and I quickly noticed that email messages sent using OLX are being stretched out much further than the 600px max width as defined by OLX.  Has anyone else experienced this same issue and if so, is there a way to manually lock the max width of the entire email from within OLX?  Images that are checked to "Set width 600 px (600px max) are not being stretched out, so the formatting looks awful when aligned with the other rows. Any help and/or insights you can provide would be greatly appreciated. :)  Thanks!
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  • Hallie Guiseppe 2
    Hallie Guiseppe 2
    Ninth Anniversary 10 Comments 25 Likes Photogenic

    Allison ,

    There are a couple things that might help. 

    1. Use 'best fit' when possible
    2. Reformat your image before uploading it to OXL
      1. I had an issue when I needed a series of images from different sources to be square so I formatted them all to the same size before uploading them.
    3. Try using a smaller temlapte field. 
      1. if you are putting a small picture in a 2/3 column it will look different than if you put it into a 1/3 column.
    You will get the hang of the quirks as you work with the software.  Hope this helped! =)
     

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