what form do you use for event registrations with payments that can import into Raiser's Edge?

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We have processing errors with people registarting and having failed and not processed tranactions and they think they are signed up and paid for an event.

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  • Sharon Rein:

    We have processing errors with people registarting and having failed and not processed tranactions and they think they are signed up and paid for an event.

    I am very interested in this question as we will bring the Events module online later this summer.  Thanks for asking Sharon!

  • We use the events module and online express.  After completing an online registration they are directed to a thank you message and receive a confirmation email.  If people register via the mail or phone we have a form that they are required to fill out.


    We do several large events each year and don't have any issues with people thinking that they have signed up when they have failed to complete the transaction.


    I'd be happy to answer any questions you might have regarding the events module if you need more info!


    Cheers!

    Rebecca

  • Is Online express your
    payment gateway ? What is the  website for your event
    registrations? This is where we have problems  between the
    payment gateway and our On Message event registration.

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    Best Regards,


    Sharon Rein

    Development Information and Donor Relations Manager

    Dwight-Englewood School

    315 East Palisade
    Avenue

    Englewood, NJ 07631


    201.227.3109
    www.d-e.org



    No one has ever
    become poor by giving."


    -      Anne
    Frank




    -  
      
















  • The payment gateway is actually BBMS. Olx is connected to our BBMS account. 


    Our website is built on Wordpress, but you can use pretty much any web platform. The registration for is created in Olx and then embedded onto a page on your site.  As long as you can embed javascript on the page you should be good to go.


    Here's the process:
    1. Set up your payment gateway (once this is done, you don't have to do it again)
    2. Set up your event in RE (Event name, date, prices, benefits, etc...)
    3. Set up your registration form in Online Express
      • Links to your event in RE so that gifts and registration records are created automatically
    4. Embed the javascript on your website
    Here is a link to the registration form for our current event: http://deliciousdestinationsjax.com/index.php/sponsor-now/


    Hope that helps! 

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