Event Forms and Survey's

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Desiree White
Desiree White
Ancient Membership 10 Comments Photogenic Connector Level 1
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions
Hello, we are experiencing issues with our calendar events and survey forms. When a constituent access either entry form the form is auto-populated, when they try to clear the form and enter someone else information they get an error message. The message states "Please fix the error below and try again", however nothing is listed below. Has anyone else experienced this issue?
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  • Brian Mucha
    Brian Mucha
    Ancient Membership 2500 Comments 250 Likes Name Dropper

    Desiree White:
    Hello, we are experiencing issues with our calendar events and survey forms. When a constituent access either entry form the form is auto-populated, when they try to clear the form and enter someone else information they get an error message. The message states "Please fix the error below and try again", however nothing is listed below. Has anyone else experienced this issue?

    These are consitutent creation fields on the survey? 


    I bet this has something to do with changing the info for the logged in user. Perhaps to an email address that is in use. Funny you aren't seeing the error though.


    I wonder if you need to create a line like "You are logged in as Brian Mucha. Update your information below or Log Out." like donation forms have. 


    Can you recreate the error? Notice any pattern?

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