Where to find how many emails sent last year?

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Greetings!  I'm new to LO, and would like to find out how many emails my organization sent last year.  Where can I find this type of information?


Thanks!


Libby
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  • Libby London:

    Greetings!  I'm new to LO, and would like to find out how many emails my organization sent last year.  Where can I find this type of information?


    Thanks!


    Libby

    Hey Libby! I found this KB article that may have the info you're looking for. Let me know if it helps. :) https://kb.blackbaud.com/articles/Article/74141

  • Looks like this needs to be updated a bit. The column in question would be in the Email section, not Usage Statistics.


    This gives all outbound messages. So it would be the total of every message sent to every constituent.


    If you are looking to see how many actual e-mail messages you sent, (not total e-mails delivered, man this is confusing), you can go through these steps:
    1. Go to report writer
    2. Choose Email as report selection
    3. Choose Messages radio button
    4. Choose the checkboxes you want to see data on, in addtion to the default(s), if any.
    5. Skip to Step 5. in Luminate Admin ( I didn't need to do any of the other steps because I always download to .csv)
    6. Create two filter
      1. Choose Email Campaign and add all the campaigns you want to see results from. (I excluded TeamRaiser ones for this as I wanted Broadcast emails only)
        1. Finish Steps and click Save
      2. Choose Email Message and then Date Created. Use 'In Custom Range' between 01/01/2016 and 12/31/2016
        1. Finish Steps and click Save
    7. Name your report and give a description and put it in the folder you will remember
    8. Save the Report. Go to the report and run it then save as .csv so you can sum up the Targeted Email Delivery Count column.
    One caveat. If you have cancelled deliveries, they will appear in the Targeted email delivery count. This is the column you will use to find how many messages you sent in the calendar year. I worked with support, but there is not a way to filter this out at this time.


    Thanks,


    Phil

     
  • Allison King
    Allison King Blackbaud Employee
    Ancient Membership 250 Likes 100 Comments Photogenic

    Ami Defesche:

    Libby London:

    Greetings!  I'm new to LO, and would like to find out how many emails my organization sent last year.  Where can I find this type of information?


    Thanks!


    Libby

    Hey Libby! I found this KB article that may have the info you're looking for. Let me know if it helps. :) https://kb.blackbaud.com/articles/Article/74141

     

    Hi Libby,


    You can also use the Email Dashboard in Luminate Beta to see high level statistics of emails sent last year, including number of emails delievered and device used to open them.

  • Thanks so much for the help, everyone!  Phil your response was particularily useful.  Does anyone know how to easily generate a report that is organized monthly? At this point I am only sorting by emails sent and entering the dates to pull up a year report (I could generate monthly reports but can only see how to do it if I manually created 12 different ones).  Thanks for the help everyone! 


    Libby

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