Facebook PIxel Code for Donation Thank You Pages

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Susan Cabezas
Susan Cabezas
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in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions
I've looked at some past threads about this, but I don't know if it is up to date, so I thought I'd ask. We would like to add Facebook conversion code on our Donation Thank You page, but the Facebook pixel code needs to be within the <head> tag which we cannot access. How do you go around adding the conversion tracking code in this instance?
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  • David Arocha 2
    David Arocha 2
    Tenth Anniversary Photogenic First Comment Loyalty Badge

    Susan Cabezas:

    I've looked at some past threads about this, but I don't know if it is up to date, so I thought I'd ask. We would like to add Facebook conversion code on our Donation Thank You page, but the Facebook pixel code needs to be within the <head> tag which we cannot access. How do you go around adding the conversion tracking code in this instance?

    Have you tried to speak to your retainer services? They maybe able to implement this or perhaps go to support for some guidance on the code.

  • Hilary Engelbrecht
    Hilary Engelbrecht
    Ancient Membership 10 Comments 5 Likes

    Hi Susan, 


    You would want to drop this into the head element, usually a page builder reusable. Next you would set up a conditional so that the code only shows up on the Donation Thank you page. 


    Thanks,

    Hilary




    David Arocha    :

    Susan Cabezas:

    I've looked at some past threads about this, but I don't know if it is up to date, so I thought I'd ask. We would like to add Facebook conversion code on our Donation Thank You page, but the Facebook pixel code needs to be within the <head> tag which we cannot access. How do you go around adding the conversion tracking code in this instance?

    Have you tried to speak to your retainer services? They maybe able to implement this or perhaps go to support for some guidance on the code.

     

     

  • Jeremy Reynolds
    Jeremy Reynolds
    Ancient Membership 100 Comments 25 Likes Name Dropper

    Susan Cabezas:

    I've looked at some past threads about this, but I don't know if it is up to date, so I thought I'd ask. We would like to add Facebook conversion code on our Donation Thank You page, but the Facebook pixel code needs to be within the <head> tag which we cannot access. How do you go around adding the conversion tracking code in this instance?

    You should be able to modify your <HEAD>, unless you don't have access to your Page Wrapper editor (in which case you can get access by taking some training and then asking support for it...contact your CSM for details).


    In the pagewrapper, you'll want to edit step #2 (meta tags). At the bottom is a box called "Additional HTML Tags for HEAD Element," and you can just put your code there.

    To keep it tidy, you also might want to put things into a pagebuilder reusable page and include it in that section using an S51 tag.

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