Free Online Basic Luminate Trainings

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Hong Chhuor
Hong Chhuor
Tenth Anniversary Photogenic First Comment Facilitator Level 1
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions
Hi all, I'm having trouble locating the free basic trainings for Luminate Online, would someone please share the link?


Thanks,


Hong
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  • Allison King
    Allison King Blackbaud Employee
    Ancient Membership 250 Likes 100 Comments Photogenic

    Hong Chhuor:

    Hi all, I'm having trouble locating the free basic trainings for Luminate Online, would someone please share the link?


    Thanks,


    Hong

     

    Hi Hong,


    You can find a list of all Luminate trainings on the Luminate datasheet. You can select the names of the trainings to go directly to the training. The Learn Basic package contains basic Luminate trainings and is included in the cost of your Luminate subscription. The courses in the Learn More and Learn Everything levels can be purchased a la carte or with a corresponding Learn subscription.


    -allison

  • Hong Chhuor
    Hong Chhuor
    Tenth Anniversary Photogenic First Comment Facilitator Level 1
    Perfect, thanks Allison.
  • Shannon Rajoelina
    Shannon Rajoelina
    Tenth Anniversary 10 Comments Photogenic 5 Likes

    Alicia Searfoss:

    I remember when it was all free.  It still seems strange to me that you have to pay to learn more about using the tools that you paid for. 

    Hi Alicia, 

    You are correct, Luminate training used to be free. However, with the transition into a subscription based training offer, we now have the opportunity to fully invest in our training materials, ensuring that everything is kept up-to-date and refreshed. And with all of the plans for Luminate Online, I think this will definitely benefit everyone in the long run! 

  • John Zajc 2
    John Zajc 2
    Ninth Anniversary Photogenic 5 Likes First Comment

    Allison King:

    Hong Chhuor:

    Hi all, I'm having trouble locating the free basic trainings for Luminate Online, would someone please share the link?


    Thanks,


    Hong

     

    Hi Hong,


    You can find a list of all Luminate trainings on the Luminate datasheet. You can select the names of the trainings to go directly to the training. The Learn Basic package contains basic Luminate trainings and is included in the cost of your Luminate subscription. The courses in the Learn More and Learn Everything levels can be purchased a la carte or with a corresponding Learn subscription.


    -allison

     

    Is it just me, or are the basic training videos on the level of "Find your outlet. Plug in your computer. Find your power button. Press it. Now log on to your account"?


    ​Absolutely NO explanation of WHY one might choose an option (or the option not taken in the video). A narrator who sounds like he is looking at the script for the first time.What sounds like audio splices in a second voice at times. It's an affront to anyone watching with any level of knowledge of how to use any late 20th century software and a waste of time, IMO.


    I HATE being the person who complains, but ​I'm really tired of Blackbaud trying to get away with the minimum (or less).


    ​John Zajc

     

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