Mass Merge Utility Tips

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We were given the Mass Merge Utility Plug-in free for 90 days with our recent RENXT purchase. Has anyone used this, and do you have any tips or feedback about it? I wasn't given much guidance, but I want to run it at lease once before our 90 days runs out.

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  • Never heard of this plug-in.  Can you ask BB to confirm when the backup of your db happens, and then run this, check your results and if necessary restore your backup?  Or can you run the plug in on a query of records where you could find or create a couple of dupes and test the process?  I'd be very interested in hearing more about your experience with this plug in...might be something worth looking into for my org, depending on the cost.
  • In addition to what Heather noted from her research, from personal experience of the plug-in:  the plug-in allows to go through the suggested duplicates one by one and approve or remove records from the merge or switch which will be the child and parent record (i.e which record should be merged into which).  However, this tagging is not saved, so once you review the proposed duplicates, you need to run the merge immediately.  If you exit the plug-in and come back, the duplicates flagged by the plug-in are still preserved as a group but none of the manual review/removal of records from the proposed merge or switching of the parent/child records.
  • Sunshine Watson:

    We were given the Mass Merge Utility Plug-in free for 90 days with our recent RENXT purchase. Has anyone used this, and do you have any tips or feedback about it? I wasn't given much guidance, but I want to run it at lease once before our 90 days runs out.

    I used the utility with my NXT purchase and I didn't like it - it didn't show me enought about the constituent to make an educated opinion about merging. I'm back to the RE7 merger. I like that best - it shows me the most.

     

  • We also got Mass Merge with a 90-day license with our NXT upgrade.  It's better than the built-in merge tool, but not as good as Omatic's MergeOmatic.  

    Here's my problem with it:

    1) you can only view 10 fields when comparing dupes

    2) can't match by phone numbers, only by email

    3) can't view spouse ID, so can't tell if spouse is just relationship, or full constituent record

    4) can't view address dates (from, to, last changed)

    5) hard to find dupe records when preferred addresses don't match

    6) If you choose to delete the merged records, this is what ends up in your Notes:

    cac8e4ff452fde9627dfa2b7dfd6a729-huge-20


    The one upside is that you can import a CSV list, with Record-to-keep Import ID  and Record-to-merge Import ID side-by-side, and this will merge them.

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