Follow-up Autoresponder settings

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Melissa Revotskie
Melissa Revotskie
Ancient Membership 10 Comments Facilitator Level 2 Socialite Level 2
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

Hello,

 

We have the 1st & 2nd autoresponder follow-ups customized and scheduled to send automatically. The second is currently set to be delievered 30 days after the registration date of a participant.

 

We primarily use TR as a way to register our short term mission trips. Participants often do the bulk of their fundraising offline and utilize TR just to register and get the required information to our org. as the date approaches.

 

Essentially, that means people may register up until 2 weeks prior to the trip. What happens to this autoresponder if the 30 days after reg also falls after their event date?

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