Assistant Director Donor Relations (Reporting) Hybrid BWH Development

Sunee Lazarus

Looking for an opportunity to have an impact on the lives of patients and families? Join the Brigham and Women’s Development team! As we work together to support this world-class academic medical center and the hospital’s mission of a healthier world, we pride ourselves on being a passionate, mission-driven, community-minded organization supporting the philanthropic goals of the hospital.

The Assistant Director, Donor Relations (Reporting) plays a key role in highlighting groundbreaking research, innovative patient care, and exceptional education for the next generation of medical leaders at Brigham and Women’s Hospital through compelling narratives that update the Hospital’s most generous donors on the impact of their philanthropy.

The Assistant Director demonstrates mastery in gathering and representing content for discrete reporting formats, including paper and PDF, video, web, and live presentation formats, as well as proficiency in science writing and translating complicated ideas into accessible prose. Through program design, day-to-day management, and execution, the Assistant Director implements the latest stewardship reporting strategies to ensure an impactful, unique, engaging donor experience. The position reports to the Director of Donor Relations (Reporting).

At the Brigham, we are dedicated to creating a diverse and inclusive community that encourages every employee to bring their authentic self to work. Brigham Health and the Development Office are focused on equity and ensuring equal access to employment and advancement opportunities. We seek to embrace the full spectrum of human diversity: race, gender, sexual orientation, religion, ethnicity, and national origin. We believe honoring all forms of human presence and expression enriches the Brigham community and enables us to understand and meet the needs of our diverse community more fully.

BWH Development Office offers excellent benefits, competitive salaries, and a hybrid flexible work schedule!

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Maintain a portfolio of complex narrative reports and extensive knowledge of the donors in their portfolio and all relevant reporting schedules and stewardship files.
• Manage the annual financial endowment reporting program, working with colleagues in finance, information services, and other partners to ensure timely report preparation, coordination with narrative reports, and tracking relevant reporting schedules.
• As needed, interview physicians, researchers, and other healthcare professionals to gain insight on specific accomplishments (both incremental and significant), new clinical applications, leveraged funding opportunities, and other areas of interest to donors.
• As needed, conduct independent research on scientific papers and submissions, clinical trials, laboratory, and lecture content related to donor-supported initiatives.
• Plan and write annual narrative reports that convey the impact of philanthropic support on the Hospital's mission, as well as details on specific initiatives funded by donors. Collaborate with gift officers to optimize content, tone, and approach for each donor. In addition to reporting across various beat areas, lead reporting for donor-endowed positions (including Distinguished Chairs, Professors, and Fellowships).
• Following the reporting Guiding Principles, recommend appropriate media and formats to demonstrate impact based on the purpose, donor, gift, and presentation opportunities; adapt reports to a wide range of media including web, video, written, and digital; and discuss appropriate distribution plans for varying audiences. As needed, this role may serve as videographer and editor for report-related video elements. When more complex planning or editing is required, collaborates with the Director and Development Communications colleagues to ensure high quality videos can be produced within desired timelines.
• Produce reports efficiently to meet specific target dates.
• Collaborate with Development Communications team to assist and lead projects such as report design, infographics, and other joint efforts.
• In collaboration with the Director and other reporting team members, this individual will evolve and execute standards related to Guiding Principles and reporting templates that ensure consistent and efficient stewardship reporting across gift type.
• Assist with implementing processes for collecting donor feedback on reporting program. Help identify and implement improvements to the programs as a result of donor feedback.
• In coordination with Information Systems (IS), enter narrative report-related data into the Atlas (CRM) database and use the system to assist in keeping major gift officers aware of delivery dates and report status as well as donor feedback.
• Work with Donor Relations Coordinator to ensure finalizing and delivery of reports and uploading of final reports to Atlas and SharePoint.
• Other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree required.
• Minimum 3-5 years of writing or editing experience required.
• Experience with project management and program development required.
• Ability to interact with front-line staff as well as senior leaders in the development office and across the hospital.
• Experience with healthcare preferred.
• Consistent record to achieve under deadline pressure and deal with confidential information with discretion.
• Advanced skills with the Microsoft Office suite of products, as well as the ability to quickly learn and adapt to new digital platforms and programs.

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

• Outstanding written and interpersonal skills with a proven ability to communicate effectively with colleagues.
• Excellent organizational skills with attention to detail and demonstrated ability in multiple projects simultaneously while working optimally under deadlines and changing priorities.
• The ability to resolve moderately complex problems and use judgment within defined practices and procedures, and to fully apply standard principles, theories, concepts, and techniques.
• The ability to contribute to the fulfillment of projects and organizational objectives.
• The ability to resolve moderately complex problems and use judgement within defined practices and procedures, and to fully apply standard principles, theories, concepts, and techniques.
• The ability to effectively communicate complex ideas in laypeople’s terms essential.
• Takes initiative and functions effectively, both independently and as a member of a team, with a willingness to assist with routine and last-minute projects.
• Good judgment and discretion in handling sensitive information.

Please submit resume with cover letter to the online application: