Strange extra button on Teamraiser registration pages

Tracy Brothers

I have set up a new "Fundraise Your Way" Teamraiser event where people can donate their birthday, fundraise in someone's honor etc.  Once you get to "Choose a participation type" everything is very spread out and I have a weird little extra yellow button at the bottom.  Has anyone every seen this or can tell me why this is happening? 

 

I have attached a screenshot.

 

Any thoughts? If it's coding or my page wrapper, any idea what it might look like?

Chris Backus

Hey Tracy,

 

The spacing is displaying different because those elements are styled by your donate.css stylesheet on your Run for Mercy events, and some of the default styling is being overridden by mmoa.css.  You'll need adjust the padding/margin for the affected elements, like:

 

.content .main table p {
  margin-bottom: 0px;
  line-height: normal;
}

 

As for the strange extra button, this is normally hidden by UserGlobalStyle.css, but your styles.css stylesheet is overriding part of that.  Adding the following to styles.css should fix it:

 

input.default-submit-hack {
  padding: 0 !important;
  border: 0 !important;
}

 

Tracy Brothers

Chris Backus:

Hey Tracy,

 

The spacing is displaying different because those elements are styled by your donate.css stylesheet on your Run for Mercy events, and some of the default styling is being overridden by mmoa.css.  You'll need adjust the padding/margin for the affected elements, like:

 

.content .main table p {
  margin-bottom: 0px;
  line-height: normal;
}

 

As for the strange extra button, this is normally hidden by UserGlobalStyle.css, but your styles.css stylesheet is overriding part of that.  Adding the following to styles.css should fix it:

 

input.default-submit-hack {
  padding: 0 !important;
  border: 0 !important;
}

 

Thank you so much!

Tracy Brothers

Chris Backus:

Hey Tracy,

 

The spacing is displaying different because those elements are styled by your donate.css stylesheet on your Run for Mercy events, and some of the default styling is being overridden by mmoa.css.  You'll need adjust the padding/margin for the affected elements, like:

 

.content .main table p {
  margin-bottom: 0px;
  line-height: normal;
}

 

As for the strange extra button, this is normally hidden by UserGlobalStyle.css, but your styles.css stylesheet is overriding part of that.  Adding the following to styles.css should fix it:

 

input.default-submit-hack {
  padding: 0 !important;
  border: 0 !important;
}

 

Chris, we are currently experiencing a huge problem with all our page wrappers now.  I know this might sound crazy, but you didn't change anything on the stylesheets did you?

Chris Backus

Tracy Brothers:

Chris, we are currently experiencing a huge problem with all our page wrappers now.  I know this might sound crazy, but you didn't change anything on the stylesheets did you?

No, I only looked at your page source code via Chrome's inspector. 

Chris Backus

Tracy Brothers:

Chris, we are currently experiencing a huge problem with all our page wrappers now.  I know this might sound crazy, but you didn't change anything on the stylesheets did you?

What problem are you seeing with your page wrappers, and can you share a link to an example?  Have you opened a support case for this yet?

Tracy Brothers

Chris Backus:

What problem are you seeing with your page wrappers, and can you share a link to an example?  Have you opened a support case for this yet?

Thanks for the info.  Right now, the style sheet is not loading so every page wrapper is messed up.  The company that designed and hosts our website is working on it now I think.  If you have any insight, that would be great.  I do have a case but got this response:

 

"Our initial assessment of this shows that this issue is related with the custom content or CSS in the page wrappers. Which we see being activly edited at this time.  Unfortunately this is something that falls outside the scope of support."

 

Here is a link to a problem page:

 

https://secure3.convio.net/mmoa/site/Donation2?3160.donation=form1&df_id=3160&JServSessionIdr004=cxy9lqnln4.app304b

 

Could this have anything to do with the emergency maintenance work that has been going on?  Anything I could tell the people working on it would be extremely helpful.  Thanks Chris.

Kent Gilliam

Tracy Brothers:

Thanks for the info.  Right now, the style sheet is not loading so every page wrapper is messed up.  The company that designed and hosts our website is working on it now I think.  If you have any insight, that would be great.  I do have a case but got this response:

 

"Our initial assessment of this shows that this issue is related with the custom content or CSS in the page wrappers. Which we see being activly edited at this time.  Unfortunately this is something that falls outside the scope of support."

 

Here is a link to a problem page:

 

https://secure3.convio.net/mmoa/site/Donation2?3160.donation=form1&df_id=3160&JServSessionIdr004=cxy9lqnln4.app304b

 

Could this have anything to do with the emergency maintenance work that has been going on?  Anything I could tell the people working on it would be extremely helpful.  Thanks Chris.

Tracy,

 

I would recommend getting your CSS into your Luminate Online ftp. This will insure that it will always connect with no problems. 

 

Kent