Show ALL 42 gifts on a Participant's Honor Roll Scroll?

Amy Winkleblack

Hello,

 

I have a fantastic team member who has 42 gifts so far and his scroll stops showing the names at about 20 gifts. I have tried changing settings (like doing donor names only, etc). Can't seem to fix it so that it shows ALL gifts. Anyone have an idea?

 

http://hssv.convio.net/site/TR/WalknWag/GeneralWNW2?px=1396284&pg=personal&fr_id=1140

 

Thanks!

Amy

Daniel Hartanto

Quick workaround perhaps, try to change the last parameter (25 to something bigger):

 

[[S42:1140:top-participants:25]]

 

or even to make it reusable not only for specific fr_id, you can do for example

 

[[E42:[[S334:fr_id]]:top-participants:100]]

the S334:fr_id will actively look the value of "fr_id" within your URL parameter if any and feed it back to the S42, because we are nesting 2 S tags, the first / outer S tag, S42, is written as E42 instead.  In this example I increased the value from 25 to 100 so to list top 100 participants.

 

Note: going this route, you might probably have to make your own custom honor roll and hide the default, using combination of javascript and css.

Daniel Hartanto

Daniel Hartanto:

Quick workaround perhaps, try to change the last parameter (25 to something bigger):

 

[[S42:1140:top-participants:25]]

 

or even to make it reusable not only for specific fr_id, you can do for example

 

[[E42:[[S334:fr_id]]:top-participants:100]]

the S334:fr_id will actively look the value of "fr_id" within your URL parameter if any and feed it back to the S42, because we are nesting 2 S tags, the first / outer S tag, S42, is written as E42 instead.  In this example I increased the value from 25 to 100 so to list top 100 participants.

 

Note: going this route, you might probably have to make your own custom honor roll and hide the default, using combination of javascript and css.

Please disregard the above suggestion -- that's mostly for the entry page. But for the participant's / personal page, you might want to look into the S36 tag -- something like this below.



[[E36:top_gifts_list,[[S334:fr_id]],0,[[S334x]],SCROLLING,SUM,100,Fundraising Honor Roll]]

Amy Winkleblack

Daniel Hartanto:

Please disregard the above suggestion -- that's mostly for the entry page. But for the participant's / personal page, you might want to look into the S36 tag -- something like this below.



[[E36:top_gifts_list,[[S334:fr_id]],0,[[S334x]],SCROLLING,SUM,100,Fundraising Honor Roll]]

This suggestion didn't work. It added an additoinal scroll to the bottom of the page but even with the criteria set at 100 in the code, it's still only showing his top 20 donors in the new scroll (and didn't replcae the old one). 

 

Any other ideas?

 

Daniel Hartanto

Amy Winkleblack:

This suggestion didn't work. It added an additoinal scroll to the bottom of the page but even with the criteria set at 100 in the code, it's still only showing his top 20 donors in the new scroll (and didn't replcae the old one). 

 

Any other ideas?

 

Hi Amy,

 

To hide the original scrolling roster, you have to do that separately through CSS / Javascript by targeting that specific table/div associated to it.  The Convio tag mentioned will not replace the existing scroller but it's to recreate the custom one with supposedly custom maximum number of donors listed that have made donation to that particular person / participant.

 

As for why it's still showing 20 people as opposed to 42 after using that Convio tag I am afraid I might not have explanation on my end atm as of why, but perhaps the Blackbaud folks here could probably help and/or you might want to open support ticket with them to investigate further.

 

Also not hurt to double check on our end just to cover base if haven't (e.g. from the participant center personal progress -- that individual could check if he/she has all 42 listed within that, or from Convio administration whether the number of people donating to that specific person is truly 42 -- e.g. sometimes donation made not to specific constituent but to the team in general where the constituent belongs to, or probably the type of donation made e.g. offline, online, confirmed / unconfirmed that could be a factor here -- again this is just my assumption and perhaps this might not be the case)

 

Otherwise let us know when you happened to find the solution / have it resolved so that we all could learn from this too.

 

cheers,

 

Daniel

 

Adam Kaye

Daniel Hartanto:

Hi Amy,

 

To hide the original scrolling roster, you have to do that separately through CSS / Javascript by targeting that specific table/div associated to it.  The Convio tag mentioned will not replace the existing scroller but it's to recreate the custom one with supposedly custom maximum number of donors listed that have made donation to that particular person / participant.

 

As for why it's still showing 20 people as opposed to 42 after using that Convio tag I am afraid I might not have explanation on my end atm as of why, but perhaps the Blackbaud folks here could probably help and/or you might want to open support ticket with them to investigate further.

 

Also not hurt to double check on our end just to cover base if haven't (e.g. from the participant center personal progress -- that individual could check if he/she has all 42 listed within that, or from Convio administration whether the number of people donating to that specific person is truly 42 -- e.g. sometimes donation made not to specific constituent but to the team in general where the constituent belongs to, or probably the type of donation made e.g. offline, online, confirmed / unconfirmed that could be a factor here -- again this is just my assumption and perhaps this might not be the case)

 

Otherwise let us know when you happened to find the solution / have it resolved so that we all could learn from this too.

 

cheers,

 

Daniel

 

I've run into the 20 person limit as well when implementing the S36 tag exactly as Daniel recommended above.



Has anybody figured out why that limit exists or how to allow more names to appear in the list?



Thanks,

Adam