How to edit part of donation auto-responder?

Lori Heddinger

I'm new to Teamraiser and my predecessor created an autoresponder that has an error. But it appears as this in the body of the email when viewed in the editor.

 

<convio:session name="120" param="dc:donationInfo"></convio:session>

 

What is this and how do I access it? The red arrow points to the copy that needs to be changed

 

Thanks.

Brian Mucha

This entire section is automatically generated. The arrow points to your donation form name. You can change that by editing your donation form, rather than the AR. There are two fields right on the first page of the set-up, Form Name and Public Name.



I believe there is a bug where some items display the Form Name rather than the Public Name, so you might need to change them both.

Lori Heddinger

Brian Mucha:
This entire section is automatically generated. The arrow points to your donation form name. You can change that by editing your donation form, rather than the AR. There are two fields right on the first page of the set-up, Form Name and Public Name.



I believe there is a bug where some items display the Form Name rather than the Public Name, so you might need to change them both.

Thanks Brian! I finally navigated to the right page to make the change.