Outlook Plug in not installing on 2019 Outlook Desktop version

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Jean Yin
Jean Yin ✭
Second Anniversary
in Blackbaud Raiser's Edge NXT®: General Discussion

Hi,

We are having a hardtime to download the Outlook plug in to install Outlook desktop. We created a microsoft account but the install is not adding the plug in on to Outlook Desktop. Any Suggestion?

Thanks

Jean

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  • Austen Brown
    Austen Brown ✭✭✭✭✭
    Ninth Anniversary Facilitator 4 Name Dropper Photogenic

    @Jean Yin - I recommend you reach out to your IT team and see if they need to approve the app within the Microsoft Office Store.

    Here's a help guide for the plug-in:


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