Data Services Analyst – Office of Development and Alumni Affairs – NYU Langone Health (New York, NY).

Henry G

ABOUT NYU LANGONE HEALTH

NYU Langone Health is a world-class, patient-centered, integrated academic medical center. Ranked as the #1 Hospital in New York and the #3 Hospital in the nation by U.S. News & World Report, NYU Langone’s culture is rooted in excellence in patient care, education, and research. NYU Langone comprises more than 300 locations throughout the New York area, including six inpatient locations, a children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube, and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Data Services Analyst for the Office of Development & Alumni Affairs.

The Data Services Analyst plays an important role within the Office of Development & Alumni Affairs and is responsible for developing, maintaining, and supporting the daily programming and reporting requirements. In collaboration with the entire Data Systems Team, this individual also defines and analyzes data requirements in support of business processes and reporting deliverables. In addition, this individual acts as the reporting services administrator and supports all mission critical process scripts.
As a year round high performance fundraising operation, we are driven by a commitment to excellence, striving not only to meet goals but surpass them. NYU Langone Health supports the values of diversity, equity, and inclusion and ensures that they are reflected in all aspects of our work. We foster a culture of the highest ethical standards, trust, and honesty.

Job Responsibilities:

• Creation of ad-hoc and smart queries as per end user requests, troubleshooting issues with letters, queries, batches and revenue entry and resolve all assigned CRM requests in a timely and professional manner.
• Perform data load and clean-up in a bulk manner to assist users with complicated data.
• Provide support in the assessment of data and communicating with Blackbaud CRM users regarding data integrity and process changes to ensure data quality.
• Build custom data lists per end user needs and build SQL objects as needed to be utilized in reporting for the organization.
• Develop and report metrics using Blackbaud CRM and third-party applications such as SSRS and Tableau.
• Provide appropriate service, support, training and advice to end users regarding the capabilities and functions of CRM, along with technical and application issues.
  • Assist with training new hires and provide continuing education for our users.
  • Act as an escalation point for Support for BBCRM .
• Other duties as assigned.

Minimum Qualifications:
To qualify you must have a Bachelors degree required
4-5+ years of relevant experience required, including 3 or more years of providing implementation and technical support of CRM software. Blackbaud product experience strongly preferred, specifically with Blackbaud CRM.
Knowledge of SQL or similar query language required, T-SQL preferred.
Working knowledge of relational database architectures preferred.
Experience with creating Tableau/SSRS reports and dashboards preferred.
Experience working in a philanthropic or higher educational environment preferred.
Detail oriented and organized with an ability to prioritize, meet deadlines, plan and manage multiple simultaneous projects and handle shifting priorities.
Works strategically, collaboratively, respectfully, and professionally with colleagues across all divisions and teams within the department. Communicates clearly, shares, listens and recognizes others contributions.
Develops and enhances relationships through authenticity, professionalism and trust.
Facilitates understanding through listening and crafting and delivering messages that meet the needs of different audiences.
Takes ownership of opportunities, challenges and decisions to drive work and the organization forward.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view NYU Langone Health’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $53,457.10 – $83,200.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

Visit our website to apply.