Development Associate- Worcester, MA

Alison Stone

Ascentria Care Alliance is seeking a Development Associate to help support our development team!

As a member of our development team you will be helping the team with data management and direct marketing. This will include entering data for all gifts, creating and inputting data into donor profiles, and creating reports. You will be the first point of contact for the donors and work closely with the marketing team to develop marketing strategies.

Who are we?

Ascentria Care Alliance is an innovative and dynamic nonprofit organization that has spent the past 150 years helping people in need. With $135M in diverse revenue streams and over 2,000 employees, we empower people of all backgrounds to rise together and reach beyond life’s challenges, building stronger communities and helping people move forward together.

To apply now please click the link below!

ESSENTIAL RESPONSIBILITIES

Data Management:

• Maintains and manages all aspect for donor database (currently Raisers’ Edge) to ensure optimal performance of this critical tool for fundraising success.
• Ensures the timely data entry of all gifts in database, including: checks, online giving, credit card, cash, recurring gifts, payroll deductions, matching gifts, wire transfers/EFTs, gifts-in-kind, and event ticket purchases.
• Processes all gift acknowledgment letters in a timely manner and updates or tailors messaging as needed for all donations, including planned gifts, tribute letters for honor/memorial gifts, and as requested for corporate and foundation gifts.
• Accurately inputs and updates data and profile information as received from returned mail, e-mail, phone calls and other sources, as well as donor contact reports, oversees characterization of gifts, and similar data management support.
• Verifies and track pledge gifts and coordinates and executes monthly pledge reminder process.
• Maintains data and generates queries and reports, including mailing lists, donor profiles, giving history, and tracking campaigns and events, strategic planning, research and other communications and marketing needs.
• Generates and circulates weekly and/or monthly reports to appropriate stakeholders within
• Ascentria, as directed by VP.
• Codes and tracks fundraising appeals and grant submissions and grant reports due in database.
• Works closely with finance department to reconcile financial and ensure timeliness and accuracy of revenue reports.
• Maintains relationship and training resources for database, database vendor, and Ascentria IT department.

Direct Marketing

• Acts as first point of contact for prospects and donors with questions about giving to Ascentria.
• Works in close coordination with marketing department colleagues under the direction of the VP to create strategies and manage tactics that expand reach and attract new, deepen current donor giving, and retain current donors, including appeals, cultivation and stewardship communications, promoting giving societies, donor recognition, recurring giving programs, etc.
• Support and manage the production and dissemination of communications and appeals on multiple platforms, including direct mail, email, website, social media, text, and phone.
• He/she will help update the direct marketing income projections, track income, and provide periodic giving analysis of this income, methodology and messages and adapt future appeals accordingly.
• Create and implement strategic fundraising based on donor segmentation and data analytics Support in the development and management of the expense budget for direct marketing program.
• Manage donor acknowledgement and stewardship.
• Manage relationships with external vendors and internal departments to meet annual giving deadlines and goals.

QUALIFICATIONS

• Minimum of one (1) year of experience in fundraising (preferably direct marketing, annual fund, or alumni relations)
• Experience with database entry, management, and reports (preferably Raiser’s Edge)
• This position requires a detail-oriented person who is comfortable with data, capable of multi-tasking, and able to set and communicate priorities and meet deadlines.
• Must have a strong customer service orientation and creating a donor and volunteer friendly environment in complex organization.
• Must possess superior organizational skills, as well as an acumen for numbers.
• Acute attention to detail and strong problem-solving and analytical skills.
• Should be equally capable of working independently and as part of a team.
• Should be strong team player and comfortable in a small, team-based environment, occasionally pitching in with other development and alumni relations work as needed
• Ability to juggle multiple priorities, prioritize tasks, take initiative, meet deadlines, and maintain good relationships and humor, and demonstrate diplomacy are essential.
• Must be highly computer literate, with capable use of Microsoft Office (particularly Word and Excel)
• BA/BS degree required (preferably Marketing, Communication, English or Non-profit Management.)

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ascentria we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Company Benefits

• Medical
• Dental
• Vision
• FSA and dependent care account
• 3 Weeks PTO and 9 Holidays!
• Tuition Assistance
• And many more!

Ascentria Care Alliance celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, physical or mental disability, genetic information, pregnancy, status as a veteran, sexual orientation, gender expression or identity, or any other legally-protected category. Candidates who identify as BIPOC, multilingual or have lived experience with immigration or human services are encouraged to apply.