Re: "please enter Valid recipient address" in TeamRaiser participant center

Salina Bishop

I did open a support case, however i can't find the chat transcript to be able to post the fix.

Here's what I gathered: 

1. Go to Team Raiser, Select Event Options

2. Go to the Related Actions field and select Edit Advanced Options

3. Select Define Event Options. On number 4, 5, and 7 if an S-tag is present on any of them, it will cause the error message.

4. Remove the s-tag and put the email address of the event manager who would likely receive emails.

*At first, we left #7 blank, but we still received the error message. I added an email address, and VOILA! Team Captains and Participants can send emails from their participation page. 

Rachael Ahrens

I'm going to move this to the TeamRAiser section of community where you might get more help. Best!