Gift Processing and Donor Data Specialist - Phoenix, AZ

Carrie Aranda

JOB SUMMARY

The Gift Processing and Donor Data Specialist works alongside the Director of Donor Services to oversee and manage the necessary processes behind all donations received by Boys & Girls Clubs of the Valley (BGCAZ) in Phoenix, AZ. Will be responsible for using a variety of systems and tools to proactively produce and keep current all Resource Development data-related reports that impact BGCAZ. Will be responsible for ensuring that donors are acknowledged in a timely, effective, appropriate and consistent method through donor stewardship best practices.

JOB RESPONSIBILITIES

• Produces data-related reports as requested including budget reports, KPIs, mailing and email lists, constituent & transaction files, etc.
• Encourages BGCAZ “Rules of Engagement” and incorporates into day to day interactions with staff
• Runs data sync with VolunteerHub ensuring that constituent records are created appropriately, coded correctly and that any duplicates are merged
• Updates donor information as needed including contact information, relationships and other information
• Assists with event data entry such as registrations, registration fees/sponsorships and donations as needed
• Maintains and improves the integrity of BGCAZ’s donor data through clean-up projects and by performing periodic maintenance to ensure that data is up-to-date and lacking duplicate records
• Interfaces with finance department, post RE information to the GL and reconcile gift information as needed
• Assists with annual audits
• Assists with database functions to support all development activities such as creating online donation forms, donor/event/volunteer emails, etc
• Assists in implementing necessary global changes and imports to the database
• Assists in writing all database protocols through continual revisions to database manuals and written documents
• Oversees donor cultivation and stewardship by responding to inquiries and assisting with strategies to prospect and cultivate new, current and prospective donors

KNOWLEDGE, ABILITY and SKILLS

• Extreme attention to detail
• Demonstrated critical thinking skills with the ability to analyze complex information and recommend creative, practical and high impact solutions under stressful conditions and time constraints
• Demonstrated flexibility and the ability to adapt to and support change across BGCAZ
• Highly proficient in Microsoft Office Suite
• Ability to articulate for giving, serve as an ambassador, engage in relationship building and promote philanthropy
• Ability to support the efficiency of Volunteers and future workforce needs to support volunteer program operations

WORKING CONDITIONS and DRIVING

• Travel between BGCAZ Branches, schools and community sites may be required at times
• Work is performed in our Program Services Center-Administrative offices

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