San Diego Foundation - Gift/Data Entry Administrator

Audrey Lewis

Salary: $28.00-$30.00 an hour
Job Type: Full-Time
Work Setting: Flexible/Hybrid
Location: San Diego, CA

San Diego Foundation offers a flexible (opt-in) 9/80 work schedule, with every other Friday off for staff members who choose to work 80 hours over the course of 9 work days.

This position currently requires working from the San Diego Foundation office one day a week, for about 2-3 hours. The rest of the week is flexible and can be worked from home or at the office depending on the the preference of the staff member. (In office hours may increase during peak months.) San Diego Foundation provides staff with all the equipment to comfortably work at home, including dual monitors, docking station, ergonomic office chair, etc.

Essential duties and principal responsibilities include but are not limited to:
Coordinating and providing the daily flow of gift processing:

• Process all gifts received by the Foundation, including cash, checks, stocks, wires, online, credit cards (including monthly recurring), and EFT.
• Work with Development and Donor Services colleagues to obtain coding for each gift.
• Utilize RaisersEdge (RE) for all gift processing while maintaining strong data integrity and following program techniques and procedures. This can include establishing and maintaining accurate key constituent contact information in several databases.
• Support the creation, maintenance and improvement of gift systems and back-end workflows.
• Communicate gift information with various members of the Executive Team, Leadership Team, and other Development colleagues.
• Direct customer service by answering calls and responding to email inquiries.
• Prepare acknowledgement letters and receipts for all gifts.
• Stay adept and up to date with CRM and database software (Blackbaud Suite that includes RaisersEdge, FinancialEdge, GrantedEdge, Spectrum) and the capabilities of each.

Other duties including, but not limited to:

• Create and run queries in the database software for special reporting.
• Provide support and expertise to establish and maintain standards of input.
• Research projects.
• Assist with the annual audit.
• Provide occasional front desk telephone reception backup.

Internal Contacts

• Employees
• Board members
• Affiliate members
• Committee members

Internal Contacts

• Donors
• Nonprofit organizations
• Foundation visitors
• General public

We are looking for:

• Three years of administrative and/or customer service experience in a professional office environment; nonprofit experience preferred, but not required.
• Demonstrated track record in developing and utilizing administrative organizational systems with attention to detail, accuracy, timeliness, and record keeping.
• Professional attitude, and demeanor to appropriately represent the organization with both internal and external customers.
• Ability to work independently and successfully prioritize work and meet deadlines.
• Regularly takes the initiative to recognize problems, and clearly explain potential solutions.
• Highly dependable team player with a positive and enthusiastic attitude.
• Strong interpersonal, verbal, and written communication skills.
• Advanced knowledge and expert proficiency with computer software applications to include MS Windows, Outlook, Word, Excel, PowerPoint, Adobe Reader and Acrobat.
• Strong aptitude and experience with database applications, data entry and report generation preferably with Blackbaud (RaisersEdge, FinancialEdge, and GrantedEdge).
• Demonstrated ability to utilize technology in process improvements.
• Experience working with office equipment.
• Ability to be flexible and open to change with successful experience working in a fast-paced environment.

Education

• Associate or bachelor’s degree or comparable experience required.

How to Apply

• Please apply at jobs@sdfoundation.org. Place Gift / Data Entry Administrator in the subject line, and attach your PDF resume and PDF cover letter.