Enlarge Display Size

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Linda Gatzow
Linda Gatzow
Tenth Anniversary 10 Comments Photogenic 5 Likes
in Blackbaud Raiser's Edge NXT®: General Discussion

I work with hosted RE. Years ago I successfully enlarged the display appearance. After the last Citrix update today, the screen display has become very small. That's never been affected by updates in the past. Any ideas how to increase the display size? PC settings affects only my network, not this hosted application. Any & all ideas welcome.

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  • Austen Brown
    Austen Brown Community All-Star
    Ninth Anniversary 2,500 Likes 1000 Comments Photogenic

    @Linda Gatzow - Unfortunately, the only way I have found to increase the size is by getting a bigger monitor. I realize this is a non-answer in terms of what you are looking for, and may not be possible, depending on your org.

  • Linda Gatzow
    Linda Gatzow
    Tenth Anniversary 10 Comments Photogenic 5 Likes

    @Austen Brown
    What I don't understand, is why it suddenly changed after years of being hosted. Display settings affect what's on my network or other hosted platforms, but not RE. And, yes, a larger monitor would help but mine is already larger than standard. Thanks for the suggestion.

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