Tribute Module in Raiser's Edge

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I have so many questions for the Tribute Module of Raiser's Edge.

It automatically adds a new constituent even if the constituent already exists.

Where do I find the detailed instructions for this Module?

 

Comments

  • Karen Stuhlfeier
    Karen Stuhlfeier Community All-Star
    Tenth Anniversary 1,000 Likes 500 Comments Photogenic
    At what point is it adding a new constituent? It doesn't do that if you connect the tribute to a person in the database? If there's still an online class for tributes I would take that if I were you. I seem to remember that was very helpful. I agree that the Tribute module can be cumbersome until you learn how to use it properly. Once you know about it, it works really well.
  • Dariel Dixon 2
    Dariel Dixon 2 Community All-Star
    1,500 Likes Seventh Anniversary 1000 Comments Photogenic
    The tribute module does not create a new constituent.  It allows for a search of a constituent, and then will give the option to create a new constituent if one does not exist.  Be careful of your search options at the bottom.  By default, the tribute search only searches for constituents that already have a tribute on their record.  Sometimes, you may be creating a new tribute record for the first time on an existing record, and will have to uncheck that box.

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