NXT Sign -in issue for new users

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Jesus Salcedo
Jesus Salcedo
Tenth Anniversary Photogenic First Comment
in Blackbaud Raiser's Edge NXT®: General Discussion
Hi,


I have some users tried to sign-in and they arrive only to see that in their User ID. Someone knows how to resolve this problem. Thanks. Jesús
686d845979409ce6db1427e6258a63db-huge-si

 
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  • Dariel Dixon 2
    Dariel Dixon 2 Community All-Star
    1,500 Likes Seventh Anniversary 1000 Comments Photogenic
    What URL are they using?  Have them to try the renxt.blackbaud.com URL and see if that makes a difference.

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